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1 Week ago

Business Analyst (Communication & Value Realization/Tech Enablement)

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Bangalore, Karnataka, India
Information Technology
Full-Time
PepsiCo India

Overview

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  • Hyderabad, India
  • Governance & Demand Management
  • 381033
  • Yes - Standard
  • Yes

Job Description

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Overview

Governance & Frameworks:

  • Design and implement a robust governance framework to support PA&A communication, value realization, and training efforts.
  • Partner with stakeholders across functions to ensure consistent adoption of best practices and compliance with communication protocols.
  • Develop and drive internal training programs aimed at increasing automation literacy and capability across the enterprise.
  • Lead the citizen developer enablement strategy, supporting scalable low-code/no-code adoption through training, coaching, and guidance.
  • Own and execute internal communication plans to promote PA&A initiatives, success stories, and thought leadership.
  • Create engaging content including newsletters, intranet posts, dashboards, and visual summaries to keep stakeholders informed and aligned.
  • Manage and amplify PA&A recognition programs that celebrate automation contributors and champions (e.g., monthly spotlights, Smile Awards, etc.).
  • Drive cultural change by promoting success stories, use cases, and testimonials across regions.

Value Realization Tracking

  • Define metrics and build mechanisms to track the realized business value from automation initiatives.
  • Collaborate with Finance and Functional teams to validate and report on productivity, efficiency, and cost-saving outcomes.

Stakeholder Engagement

  • Act as a central liaison between PA&A leadership, automation teams, and business stakeholders to ensure transparency and value delivery.
  • Support leadership with quarterly business reviews (QBRs), impact assessments, and strategic communication materials.

Technical Enablement

  • Build, execute and maintain work plans for technology enablement related activities of business automation and process mining projects.
  • Engage and navigate through multiple IT and business stakeholders for driving work related to provisioning, business applications access, processes, timelines etc.
  • Lead and provide support for the project management, release management, change management and security assessment related work
  • Proactively identifies impediments, looks for pragmatic and constructive solutions to mitigate risk
  • Be a champion for continuous improvement and to drive efficiency

Responsibilities

Key Skills Required

  • Strategic Communication & Storytelling: Ability to craft impactful internal communication, recognition narratives, and stakeholder messaging.
  • Governance & Framework Development: Skilled in designing and implementing governance structures for training, communication, and enablement.
  • Automation Literacy: Familiarity with RPA, low-code/no-code platforms (e.g., Power Platform), and citizen development best practices.
  • Value Realization & Analytics: Proficient in defining KPIs, building value tracking mechanisms, and reporting realized business impact.
  • Project & Change Management: Strong understanding of release/change/security processes with ability to navigate IT and business landscapes.

Qualifications

Experience Required

  • 8–10 years in Business Analysis, Transformation, or Internal Communications, preferably in a tech-enabled function or digital COE.
  • Exposure to automation and process mining initiatives, working with cross-functional and global stakeholders.
  • Proven track record of designing training and communication strategies to support digital and tech transformation.
  • Exposure to IT/business enablement processes, such as provisioning, application access, and risk/governance frameworks.
  • Experience leading value realization or performance tracking in collaboration with Finance and operational teams.
  • Creating and maintaining BI solutions to help businesses make sense of their data using any analytical tools (Power BI, tableau, etc.,)
  • Project Management Certifications, Agile certifications and experience in Azure DevOps is a plus
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