Business Analyst/Project Manager

About us:

Irish Taylor consists of a team of consultants who provide efficiency to businesses with innovative technology solutions. We are mindful of our client’s needs for prompt, well-informed, and innovative advice. We have a presence in Australia, India, and the USA. You are encouraged to read more about us at https://irishtaylor.com before you apply and before your interview if you are selected.

Read more about us at https://www.linkedin.com/company/irish-taylor-co/ and read more about our social media campaigns at https://www.instagram.com/irishtaylor.co/ follow us to keep informed of our offerings.

Role Summary:

The Business Analyst – Software Development & Project Management plays a dual role. You will act as a client-facing liaison to gather and analyze requirements, translate business needs into detailed functional specifications, and support estimation and quotation creation. Simultaneously, you’ll coordinate project timelines, manage skill allocation within teams, and identify capability gaps—both within client organizations and across Irish Taylor’s delivery units.

Key Responsibilities:

Business Analysis & Requirement Gathering

• Conduct workshops, interviews, and discovery sessions with clients to elicit functional and technical requirements.

• Document BRDs (Business Requirement Documents), FRDs (Functional Requirement Documents), and User Stories.

• Identify business pain points, inefficiencies, and automation opportunities in client environments.

• Analyze competitive solutions and industry trends to recommend improvements.

Estimation & Quotation Management

• Work with the technical team to break down tasks and estimate timelines and effort.

• Prepare project quotations, proposals, and cost structures in alignment with client budgets.

• Present scope documents and project breakdowns to clients in a clear and professional manner.

Skills Mapping & Internal Gap Analysis

• Maintain a skills inventory and availability matrix across Irish Taylor’s development and support teams.

• Collaborate with HR and team leads to plan hiring based on upcoming project needs.

• Proactively identify gaps in expertise or capacity, and suggest internal training or external hiring solutions.

Project Management & Coordination

• Assist the PMO in managing project timelines, deliverables, and budgets.

• Facilitate daily stand-ups, sprint planning, and retrospectives in Agile teams.

• Track progress using project management tools (e.g., Jira, ClickUp, Trello).

• Ensure client expectations are managed and deliverables are met on time and within budget.

Client & Stakeholder Communication

• Act as the bridge between technical teams and non-technical stakeholders.

• Host regular update calls, project review meetings, and retrospective sessions with clients.

• Maintain clear documentation and communication throughout the project lifecycle.

Continuous Improvement & Process Development

• Recommend process enhancements to improve delivery efficiency.

• Contribute to internal knowledge bases, templates, and reusable documentation frameworks.

Key Requirements:

Experience & Education

• Bachelor’s degree in Computer Science, Information Technology, or Business Administration.

• 5+ years of experience as a Business Analyst or Project Manager in software services.

• Strong background in custom software development projects and client service delivery.

Technical & Domain Skills

• Understanding of software development life cycle (SDLC), Agile, and DevOps methodologies.

• Familiarity with technologies such as JavaScript, Python, Angular, Node.js, or mobile development is a plus.

• Hands-on experience with tools like Jira, Confluence, Figma, Trello, MS Project, or ClickUp.

Analytical & Soft Skills

• Strong documentation, presentation, and requirement elicitation skills.

• Excellent communication and stakeholder management.

• Proven ability to multitask and manage priorities under pressure.

• A strategic mindset to identify business growth and process improvement opportunities.

Preferred Qualifications:

• Certification in Agile/Scrum (e.g., CSM, CSPO) or Business Analysis (e.g., CBAP, CCBA).

• Experience working with international clients across multiple time zones.

• Exposure to proposal writing, RFP responses, and pre-sales support.

Location of applicants: Bangalore or Delhi NCR.

Job Types: Full-time, Regular / Permanent

Interested candidates should send their resumes to careers@irishtaylor.com

Recruitment Candidates FAQs - https://www.irishtaylor.com/candidate-faqs

READ THE JOB DESCRIPTION CAREFULLY. DO NOT APPLY IF YOU DO NOT HAVE THE ABOVE EXPERIENCE. IRISH TAYLOR HAS A STRICT SCREENING, INTERVIEW, AND ONBOARDING PROCESS.

NOTE: DUE TO THE LARGE VOLUME OF JOB APPLICANTS WHO WANT TO JOIN IRISH TAYLOR, WE WILL SEND A SCREENING FORM TO YOU IF YOU MATCH OUR REQUIREMENTS.

Diversity and inclusion:

At Irish Taylor, inclusivity drives us. We value diversity and strive for a fair and thriving workplace. We do not distinguish candidates based on any of the following:

Irish Taylor has its foundations on love, trust and respect. We qualify our staff based on company objectives and purely seek mutual growth. We work hard to fulfil our company's mission!

Join our dynamic team at Irish Taylor and contribute to our mission of being the world’s most sought-after Growth Partner. Apply now to be part of our exciting journey!