Business Analyst, Retail Business Services (RBS) - Brand Experience

Amazon is looking for a data-savvy professional to create, report on, and monitor business and operations metrics. Amazon has culture of data-driven decision-making, and demands business intelligence that is timely, accurate, and actionable. This role will help scope, influence, and evaluate process improvements and selling partner insights and will contribute to Amazon’s success by enabling data-driven decision making that will impact the Selling Partner Experience.

Key job responsibilities
We are seeking an exceptional Business Analyst to drive analysis and insights to help our teams make meaningful business decisions. The successful candidate will possess a strong passion for analytics, setting high standards, accuracy and staying ahead of a dynamic and fast growing business. You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. Above all you should be passionate about working with huge data sets and someone who loves to bring datasets together to answer business questions and drive change.

About the team
Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Today, we operate retail websites in nine countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history!
Retail Business Services (RBS) leverages technology to improve customer experience and selling partner experience while lowering Amazon’s cost structure. Vision of RBS is to accelerate Amazon’s flywheel by

• Improving the customer experience by fixing detail page catalog defects at scale
• Improving selling partner listing quality to drive GMS and reducing fulfillment defects to drive profitability and

We strive to eliminate the root cause of the defect and wherever not possible, we leverage machine learning to find and fix at scale or surface to selling partners. RBS has multiple programs/services aimed at reducing the listing friction, improving listing quality, reducing customer returns and improving star ratings of products that are dependent on selling partner support for effective execution.