Business Data Analyst

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Job Summary

We are seeking a highly skilled and experienced Senior Business Data Analyst to join our Entitlement and Install Base Master team. You will play a crucial role in driving the Install Base (IB) data strategy and vision. Your deep understanding of Install Base and Renewals business processes will be instrumental in ensuring accurate and efficient management of our Install Base Data.

Job Requirements

Drive the Install Base data strategy and vision, collaborating with cross-functional teams to define and implement data management processes and standards.

Develop a comprehensive understanding of the Install Base and Renewals business, including key metrics, processes, and customer lifecycles.

Drive Enterprise projects ensuring alignment with organizational goals and objectives.

Collaborate with stakeholders to gather requirements and translate business needs into technical solutions for Install Base data management.

Collaborate with cross-functional teams to define and implement data governance policies and procedures.

Perform in-depth data analysis and validation to identify trends, patterns, and insights that drive business decision-making.

Collaborate with IT teams to enhance data systems and tools supporting Install Base data management, ensuring data quality and accessibility.

Provide guidance and support to cross-functional teams on Install Base data-related matters, acting as a subject matter expert.

Identify opportunities for process improvements and automation to streamline Install Base data management and enhance operational efficiency.

Stay up-to-date with industry trends and best practices in Install Base and Renewals business processes and data management.

Coach and mentor team members to foster their professional growth and ensure smooth operations, promoting a collaborative and high-performing environment.

Education

8+ years of experience as a Business Analyst, with a strong focus on Install Base and Renewals business processes.

Proven track record of driving data strategy and vision for Install Base.

Expertise in SQL querying and experience in working with complex relational databases.

Proficiency in data analysis and manipulation techniques, including data cleansing, transformation, and validation.

In-depth knowledge of Install Base and Renewals business processes, including customer lifecycles, product entitlements, and renewals workflows.

Strong problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.

Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels.

Detail-oriented with a focus on data accuracy and quality.

Self-motivated and able to work independently with minimal supervision

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.

If you want to help us build knowledge and solve big problems, let's talk.