Business Intelligence Analyst

Who You Are:

You are a data-driven problem solver with a passion for transforming raw data into compelling insights that drive business impact. You thrive in cross-functional environments, love digging into data, and have a strong command of BI tools like Tableau and Salesforce CRM Analytics (CRMA). You enjoy mentoring others, building scalable solutions, and continuously improving data practices.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
• You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Develop and maintain scalable, interactive dashboards using Tableau and Salesforce CRM Analytics (CRMA) to support data-driven decision-making across Sales, Marketing, Revenue Operations, and Customer Success.
• Partner with cross-functional teams to understand business needs and translate them into impactful BI solutions.
• Design and optimize ETL processes and data pipelines, ensuring data consistency, quality, and timeliness.
• Build unified data views and performance metrics across multiple systems and platforms.
• Contribute to forecasting and predictive analytics initiatives such as pipeline health and sales performance modeling.
• Share BI best practices and mentor junior analysts, fostering a culture of knowledge sharing and continuous improvement.
• Champion Samsara's cultural principles—Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team—in your daily work.

Minimum requirements for the role:

• 4+ years of experience in business intelligence, analytics, or a related field.
• Proficient in Tableau and Salesforce CRM Analytics (CRMA) dashboard development and data storytelling.
• Strong SQL skills and experience working with large, complex datasets.
• Ability to communicate insights clearly to both technical and non-technical stakeholders.
• Experience collaborating with cross-functional business teams to solve analytical problems.
• Bachelor's degree in Business Analytics, Data Science, Computer Science, or related field (or equivalent experience).

An ideal candidate also has:

• Advanced Tableau experience, including Tableau Prep and Tableau Server.
• In-depth understanding of Salesforce CRM data structures, reporting, and integration with BI tools.
• Experience with ETL tools and building robust data pipelines.
• Familiarity with Python or R for data manipulation, analysis, or automation.
• Domain experience in SaaS or technology sectors, especially within sales or marketing analytics.

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