Data Analyst

Company Description

Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible.

This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter.

Job Description

As a Data Analyst you will be responsible for Reporting and Data Management for Risk Ops

Reporting to the [Senior Manager Risk Operations] you will be part of the [Risk Operations Team], who is [responsible for maintaining data sanity across the different data sources and for preparing reports of all kinds, formats, and frequency. Also, to track the individual and team performance. The data and analysis provided in this fashion is used to support business performance tracking and decision-making across Risk Operations] 

What you will do

• Generate required timely reports based on Operational/Management requirement.
• Manage data across different systems and tools.
• Analyze data to identify trends, patterns, and insights that inform business decisions.
• Has a basic understanding of the processes, functions, and operations of the Payments & Risk processes associated with IVY.
• Mitigate fraud and carry out chargeback analysis.
• Forecasting for the Risk & Payment teams.
• SLA review across different systems and gap analysis.
• Collaborate with stakeholders to understand their needs and gather detailed business requirements.
• Participate in testing and validating new systems and processes to meet business requirements.
• Highlight essential gaps and development areas with the process based on data validations & analysis.
• Continuous review & monitoring of the data source.
• Keep themselves aware of the changes in the processes to re-align their work systems.
• Maintain up-to-date and detailed documentation of current reporting landscape (specifications, definitions, known issues/incompatibilities, SQL queries…).
• Design department-wise “views” and custom reports.
• Ability to understand business/operational requirement and translate them into specific outcome reports.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.
• Converses with, writes reports and creates/delivers presentations to all levels of colleagues and peer groups in ways that support problem solving and planning.
  
  

Qualifications

• Bachelor’s or Master’s degree in mathematics, statistics, computer science or related field.
• At least 5 years of experience in data analysis and management
• Proficiency with SQL system and managing data in Teradata.
• Proficient in MS Office Suite, viz. MS PowerPoint, MS Excel, MS Visio, and MS Word.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, and the ability to work independently and as part of a team.
• Ability to multi-task and work under pressure.
• Excellent Presentation Skills
• Experience in data visualization and reporting.
• Excellent at preparing dashboard displaying important operations KPIs.
• Ability to learn quickly and adapt to new technologies and methodologies.
• Experience with analyzing large data sets to identify patterns and risks.
  
  

Additional Information

At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us you can expect to receive great benefits like:

• Safe home pickup and home drop (Hyderabad Office Only)
• Group Mediclaim policy
• Group Critical Illness policy
• Communication & Relocation allowance
• Annual Health check
  
  

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.