Ecommerce & Web Agile Scrum Master

POSITION SUMMARY

Zoetis is one of the largest manufacturers of Animal Health products and providers across the full continuum of care. The Zoetis Tech and Digital (ZTD) organization is reshaping to provide premier services and solutions to a fast paced, growing business. Growth is both organic and through a steady stream of acquisitions.

Zoetis is seeking to hire a experienced and dynamic Agile Scrum Master to join our eCommerce team.

The Scrum Master is a servant leader and coach for an Agile Team and supports the team in delivering value. This role will help mature the Agile Team through Agile values, principles, and practices and will facilitate impediment removal and foster an environment for high-performing teams.
This role is responsible for facilitating and guiding the scrum team in adopting and implementing the Scrum framework - which includes organizing and leading Scrum ceremonies, removing impediments, promoting collaboration and ensuring adherence to Scrum principles and values.

The agile Scrum Master will be working closely with the scrum teams composed of but not limited to Developers, Product Owners, Business Analysts, Project Manager, Testers and stakeholders such as Business Process Owners, ZTD Business Partners, and other technical teams to understand business need and drive value delivery.

POSITION RESPONSIBILITIES
Percent of Time
Facilitate regular planning sessions which includes preparation for the planning, coordination with other teams, creation of the planning objectives, and review of the final plan. 5%
Collaborate with Product Owners, Business Analysts, and Development Teams to define and prioritize the product backlog. 15%
Facilitate Technical and Functional Grooming are held and effective following the Scrum framework 15%
Lead and facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives). 15%
Ensure on-time and high-quality delivery of eCommerce features and functionalities. 15%
Track and report on key metrics (e.g., sprint burndown, velocity, and throughput). 15%
Remove impediments and blockers to enable seamless sprint execution. 15%
Guide and coach stakeholders, team on Agile best practices and principles to enhance team performance. 5%

ORGANIZATIONAL RELATIONSHIPS

Zoetis Tech Digital, Business Stakeholders, Vendors

EDUCATION AND EXPERIENCE

* Bachelors degree or equivalent combination of related work experience/schooling
* 5+ years of experience as a Scrum Master in Agile environments.
* Certified Scrum Master (CSM) or Professional Scrum Master (PSM).
* SAFe Agilist or SAFe Scrum Master certification is a plus.

TECHNICAL SKILLS REQUIREMENTS

* Extensive experience in the practice and application of Agile framework such as Kanban, Scrum, and SAFe.
* Demonstrated success in removing blockers and driving Agile maturity.
* Good experience with Agile technologies and tools such as Jira and Confluence
* Experience working in eCommerce platforms (e.g., SAP Commerce Cloud, Salesforce Commerce Cloud, Adobe Commerce, Shopify Plus).
* Experience working with a range of stakeholders on business and technology.
* Excellent written and verbal communication and presentation skills

PHYSICAL POSITION REQUIREMENTS
Flexibility to work times with at least 4 hr. overlap with US EST Time zone.

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

Diversity, Equity & Inclusion

Connected to our purpose and Core Beliefs, at Zoetis, we lead with inclusion. Our Diversity, Equity & Inclusion (DE&I) focus helps create an environment where each colleague can thrive. Our commitment to DE&I begins with our leadership team of diverse backgrounds, experiences and ethnicities, and it is demonstrated in our support of our colleagues and the animal health industry. We have nine colleague resources groups whose members spread awareness, foster inclusivity and make a positive impact on our business and communities.

Our commitment to advancing Diversity, Equity and Inclusion has earned us recognitions as a 2024 Catalyst Award recipient and a Top 50 Company for Workplace Fairness by Fair360 (formerly DiversityInc). Zoetis has also been named a Best Place to Work for LGBTQ+ Equality, a Best Company for Working Parents, a Top Company for Executive Women, among many others. Learn more here.

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