Field Tech Senior Associate -Network Engineer

Req ID: 311692

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Tech Senior Associate -Network Engineer to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

Job Description: Network Engineer

Roles & Responsibilities:

Hands-on experience to configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).

Hands-on experience with monitoring, network diagnostic and network analytics tools

Monitor performance and ensure system availability and reliability.

Monitor system resource utilization, trending, and capacity planning

Should have good technical troubleshooting skills to resolve issues.

Understanding of the OSI or TCP/IP model and routing protocols.

Should liaise with vendors and regional teams for problem resolution.

Timely updates to all the stakeholders on the pendency, ongoing and Critical issues.

Adherence to the defined process and polices to meet the KRI and deadline.

Follow the escalation matrix wherever required.

Ability to learn and adapt new technologies for efficient deliverables.

Requirements:

Bachelor’s degree from an authorized university.

CCNA & CCNP or higher (CCIE data centre infra)

Minimum 2yrs of exp

Good Communication Skills (Written & Spoken) in English

Basic understanding of ITIL Framework is a must (CHG mgmt., Problem mgmt., incident mgmt.)

Knowledge on ticketing tool preferrable ServiceNow.

Willingness to work in rotational shifts 24*7 environment.

Travel including overnight domestic may be required.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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