Internal Technical Support Engineer

Overview

Roles & Responsibility of Service Engineer

Should have:

• Self Driven, Team Player
• Good Technical Knowledge
• Prefer multi linguistic

Education:

• Diploma/ B.E. Electronics and telecommunication

Experience:

• Minimum – 0-1 years (Service Industry)

Marking & Coding experience will be an added advantage.

Job Location:

• Kolhapur

Salary:

• Depends upon the Interview

Skill Requirements:

• Good communications skills and interpersonal skills
• Ability to listen and active problem-solving skills
• Should have basic knowledge of computers preferably MS Office, Internet
• Should have analytical Skills.

Job Description:

• Maintains relationships with the Existing clients by providing support, information, guidance, recommending new products, recommending service improvements, and visiting the client location on a regular basis.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and Gain knowledge on competition.
• Maintaining customer records based on service reports and analyzing the market requirements and sharing the same to the managers on daily and weekly basis.
• Planning for AMC and Schedule Maintenance for Existing and New Clients and Customers.
• Working along with the sales team in Initiating Demo for the interested Customers and client based on the product requirements.
• Identifies product improvements or new products by remaining current on industry

trends, market activities, and competitors.

• Prepares reports by collecting, analyzing, summarizing information based on the market requirement and sharing the same to the managers on weekly and Daily Basis.
• Maintains quality service and establishing Customer Relationship.
• Contributes to team effort by accomplishing related results as per guidelines.
• Leads Generation and hunt for new opportunities where we can promote our products.

Note: Visit our website for further information about the company.

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

• Provident Fund

Shift:

• Day shift

Work Days:

• Weekend only

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person