IT Coordinator

Overview

We are seeking a proactive and detail-oriented IT Coordinator to join our NBFC’s IT team. The ideal candidate will coordinate IT-related activities across departments, support the IT infrastructure, troubleshoot issues, and ensure smooth and secure technology operations in alignment with business objectives and compliance standards.

• Key Duties and Responsibilities:

Technical Support:

• Provide first-level support to users for hardware, software, and network-related issues.
• Troubleshoot and resolve system errors, connectivity issues, and application bugs.

IT Infrastructure Management:

• Maintain and monitor internal servers, systems, and network security.
• Ensure proper functioning of firewalls, antivirus programs, and backups.
• Coordinate installation and configuration of hardware and software systems.

Vendor Coordination:

• Liaise with external IT service providers, vendors, and consultants.
• Manage procurement of IT equipment and software licenses.

Data Security & Compliance:

• Implement IT policies and ensure data security practices are followed.
• Support compliance with regulatory requirements (e.g., RBI guidelines, data protection laws).
• Monitor access control and maintain user account management protocols.

Documentation & Reporting:

• Maintain IT asset inventory and update documentation regularly.
• Prepare reports on IT operations, downtime, and system improvements.

System Improvements:

• Assist in identifying opportunities to improve business systems and processes.
• Support implementation of new IT systems or upgrades.

Training & Awareness:

• Provide training and guidance to employees on using IT tools effectively and securely.

Qualifications & Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 1 year of experience in a similar role, preferably in financial services or NBFC environment.
• Good understanding of IT systems, networking, data security, and financial applications.
• Experience with Windows/Linux servers, Office 365, CRM, ERP systems, etc.
• Strong troubleshooting, problem-solving, and communication skills.
• Ability to handle multiple tasks and work under pressure.

Job Types: Full-time, Permanent

Pay: From ₹12,073.61 per month

Shift:

• Day shift

Work Location: In person