IT&D Manager - SAP Quality Management

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Information Technology & Digital

The Reckitt SAP Competency Centre is looking to expand their quality management team to recruit an SAP QM Analyst to work on the manufacturing aspects of the Reckitt SAP template. The applicant will be highly experienced, with sound understanding of underlying tools and technologies used in the SAP domain and application modules across ECC6

About The Role

Could you turn complex SAP processes into a streamlined success? Do you thrive in transforming business workflows across diverse modules? Reckitt is searching for an SAP Business Process Owner like you; an innovative thinker armed with SAP expertise, ready to redefine efficiency in finance, supply chain, HR, and CRM. Embark on an exciting journey where your influence will be pivotal in advancing our global SAP landscape, ensuring our systems are future-ready.

Your responsibilities

Purpose & Accountabilities

Ensure that local requirements are assessed against the global QM template to prevent inadvertent impacts on other areas.

Ensure that the validated state of the system is kept intact with respect to documentation and process

Ensure the system is audit compliant

Ensure the ability to upgrade i.e. do not change SAP outside of the allowed rules

Key Outputs/Deliverables

Providing technical expertise and, where required leadership, to the business on projects/initiatives involving assessment, design, development and implementation of SAP systems.

Ensure the incumbent vendor is delivering services at the required quality in the appropriate time according to the SLAs in place

Best practice approach to system design and business processes

Approval of system documentation, including testing; ensuring this complies with regulatory requirements

Governance of deployment teams implementing the global SAP template

Liaising with support organisation and/or adoption team for ongoing issues with live operations

Metrics

Deployment and continuous improvement change requests delivered to schedule

Passing project toll gates

Key Interactions/Stakeholders

Works alongside the BPO to govern the SAP template

Coaches junior team members

Coordinates with other Global Projects / Initiatives

Primary contact for SI partner with respect to technical SAP topics

The experience we're looking for

Working in a sizable organisation, or within large SAP deployment programmes.

Demonstrable experience in SAP QM with a strong focus on procurement and production inspections in a discrete batch manufacturing environment.

Associated QM functions such as notifications, sample management, dynamic modification, outbound certificates, handling units, stability studies.

Integration with MM for procurement, & PP for production inspection.

Consulting with stakeholders and subject matter experts, working in an advisory capacity to support business requirements.

Creative problem-solving skills, and ability to work on own initiative.

Software delivery methodologies (e.g., Agile, Waterfall).

The skills for success

Advanced Analytics, Data Analytics, Project Management, Programme Management, Design Thinking, Digital Transformation, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.