IT FinOps Specialist

Overview

Job Title: IT FinOps Specialist

Location: Kochi, India (Onsite)

Permanent - Full Time

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology.

Build Your Career with Cyncly in Kochi

Kochi is Cyncly’s newest hub, opening doors to exciting career opportunities across diverse functions. Here, you’ll collaborate with global experts, engage in innovative projects, and grow in a culture that values innovation, flexibility, and continuous learning. With access to top mentors, excellent learning resources, and a flexible and autonomous working environment, you’ll have everything you need to thrive.

About the Role:

We are seeking an experienced Azure FinOps specialist to own and mature our cloud financial operations across Microsoft Azure and Rackspace hosting environments. This role operates in a fast-paced, results-driven context and will lead ongoing cost savings initiatives across Azure, RackSpace infrastructures and SaaS rationalization to ensure our spend is efficient, predictable, and scalable, including during technology migrations and acquisitions. You will be accountable for building executive-grade reporting and insights—including Customer Acquisition Cost (CAC), Cost of Goods Sold (COGS), and Cost per Employee—to support data-driven decisions across IT, Security, Product, Engineering, GTM, and Finance.

Key Position Responsibilities Include:

Cloud Financial Operations (Azure & Rackspace)

• Own the FinOps lifecycle: allocation, optimization, forecasting, budgeting, chargeback/showback, and policy governance.
• Implement and continuously improve cost management across Azure subscriptions, management groups, resource groups, and Rackspace hosted workloads.
• Drive commitment strategies (e.g., Azure Reservations, Savings Plans, committed use discounts) and rightsizing across compute, storage, databases, networking, and PaaS services.
• Establish and enforce tagging/metadata standards for accurate cost allocation (e.g., business unit, product, environment, owner).

SaaS Spend Rationalization & Migrations

• Lead SaaS portfolio rationalization to consolidate vendors, eliminate redundant tools, and negotiate favorable terms.
• Partner with IT, Engineering, Security, Product, and Procurement to rationalize tooling during technology migrations and M&A integrations, ensuring cost and risk controls are maintained throughout.
• Define and maintain TCO models and unit economics for SaaS and cloud services.

Financial Reporting & Metrics

• Build accurate and timely reporting on CAC, COGS, Cost per Employee, Cost per Customer, and Cost per Feature/Transaction (where applicable).
• Create predictive forecasts (rolling 12–18 months) and variance analyses versus budget, including growth scenarios and sensitivity modeling.
• Provide executive dashboards and weekly/monthly insights; call out anomalies, risks, and opportunities.

Governance & Controls

• Establish FinOps guardrails (budgets, alerts, policies) and a Cloud Cost Review cadence with Engineering leaders.
• Implement chargeback/showback models aligned to product lines, business units, or cost centers.
• Ensure security and compliance considerations are accounted for in savings strategies (e.g., data residency, encryption, auditability).

Stakeholder Leadership

• Act as the bridge across IT, Finance, Product, Engineering, Security, and Procurement to align cloud economics with business outcomes.
• Lead cost optimization sprints and runbooks; coach engineering teams on cost-aware architecture.
• Prepare board-level and C-suite-ready materials with clear narratives and decision options.

Required Skills and Qualifications:

• 10-15 years of financial operations experience with 6–8+ years of Cloud Cost Management, with deep Azure expertise and hands-on experience with third party hosting, RackSpace preferred.
• Proven success in fast-paced environments driving cross-functional initiatives with measurable savings and predictability.
• Experience leading SaaS rationalization projects, including acquisitions/M&A integrations and technology migrations.
• Strong command of financial metrics and unit economics: CAC, COGS, Cost per Employee, gross margin, ARPU, and payback period.
• Hands-on with Azure Cost Management + Billing, Azure Advisor, Azure Policy, Budgets/Alerts, and cost tagging strategies.
• Advanced skills in Excel/Power BI (or equivalent BI tools) for modeling, dashboards, and variance analysis.
• Azure: Cost Management + Billing, Advisor, Policy, Budgets, Reservations/Savings Plans.
• Rackspace: Billing analytics, usage reports, contract management.
• Data & BI: Power BI, Excel (Power Query/Power Pivot), SQL; optional: Snowflake/Databricks for cost data marts.
• Collaboration: Azure DevOps/GitHub, SharePoint, PowerPoint for executive readouts.

Key Deliverables (First 90–180 Days)

• Cost Allocation Baseline: Implement/improve tagging completeness (>95%), map costs to products/BUs/environments.
• Savings Plan: Identify and execute a prioritized optimization backlog (rightsizing, reservations, storage tiers), with target savings % and timelines.
• Executive Dashboard: Launch Power BI dashboards for CAC, COGS, cloud spend and analysis, license cost utilization, cost per employee, and forecast vs. budget, with automated alerts.
• Governance Cadence: Establish monthly Cloud Cost Review and quarterly SaaS Portfolio Review with actionable outcomes.
• M&A/Migration Playbook: Publish a FinOps integration checklist for acquisitions and technology migrations, including risk controls and savings milestones.

KPIs:

• Cloud Spend Predictability: Forecast accuracy within ±5–10% monthly.
• Savings Realization: % of targeted savings delivered (quarterly).
• Unit Economics: CAC, COGS, Cost per Employee trend improvements; margin impact.
• Tagging Coverage: ≥95% of cloud resources with complete cost allocation tags.
• Optimization Velocity: Issues resolved per sprint; number of high-impact changes (e.g., rightsized workloads).
• Governance Compliance: Budget alert adherence, policy violations reduced.

Core Competencies:

• Analytical Rigor: Builds robust TCO and forecast models; translates data into decisions.
• Technical Depth: Understands Azure architecture, pricing levers, and performance-cost tradeoffs.
• Business Acumen: Connects cloud spend to revenue, margin, and customer economics.
• Influence & Communication: Executive storytelling; drives alignment across functions.
• Operational Excellence: Establishes repeatable governance, dashboards, and cost optimization playbooks.
• Change Leadership: Comfortable with ambiguity, acquisitions, and rapid scaling.

Desired Skills:

• Familiarity with FinOps tooling (e.g., Cloudability, Apptio, CloudHealth) and Rackspace billing/usage reports.
• Knowledge of Kubernetes cost allocation (e.g., KubeCost) and containerized workloads.
• Experience with chargeback/showback implementations and product-level cost attribution.
• Certifications: FinOps Certified Practitioner/Professional, Azure Fundamentals/Administrator/Architect, Azure Cost Management specialization.
• Understanding of software licensing models (SaaS, user-based, consumption-based) and vendor negotiation.

Working for us

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.

Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - Come join us.