IT Infrastructure Engineer

Overview

Role Summary:

The IT Infrastructure & Systems Administrator will be responsible for managing and maintaining the organization's core IT infrastructure, including on-premise and cloud environments. This includes virtualization platforms, cloud services, backups, security systems, user management, system health monitoring, and end-user support.

Key Responsibilities:

Infrastructure Management:

• Administer and monitor VMware vCenter (vSAN) and Proxmox clusters.
• Manage cloud infrastructure (AWS), including frontend servers, ELB, CDN, Route 53, and Interspire servers.
• Oversee Windows Server environments (2022 AD, DNS, DHCP, GPO).
• Manage Ubuntu-based servers and associated services (web, email).
• Administer file servers, domain controllers, DFSR, SYSVOL, and folder redirection.

System Administration:

• Install, configure, and upgrade system software and hardware (Windows, Linux, Mac).
• Perform system patching and updates across all platforms.
• Create and manage Active Directory users, system permissions, and user accounts across Zoho, Zoom, etc.
• Provide Tier 1 and Tier 2 technical support via Zoho Desk.
• Perform system health and performance monitoring using tools like Checkmk.

Security & Backup:

• Manage firewall systems (pfSense including VPNs and CARP).
• Oversee backup and disaster recovery using Unitrends.
• Conduct security monitoring and regular testing.
• Manage Windows licensing and endpoint protection (e.g., Trend Micro).

Collaboration & Support:

• Coordinate with vendors for ISP, firewall support, backup systems, and infrastructure projects.
• Provide end-user computing support, including email systems (Zimbra/Carbonio), VOIP, and Zoom.
• Support postmaster customers with email-related queries.
• Document processes and procedures in tools like Zoho Learn and internal wikis.

Skills & Requirements:

• Bachelor’s degree in Computer Science, IT, or a related field.
• Minimum of 5 years’ hands-on experience in IT infrastructure/system administration.
• Strong knowledge of virtualization platforms (VMware, Proxmox) and cloud services (AWS).
• Experience in Windows and Linux server administration.
• Proficient in Active Directory, DNS, GPO, and system security practices.
• Familiarity with automation tools like Ansible Semaphore is a plus.
• Excellent communication skills (written and verbal).
• Ability to manage multiple projects and stakeholders effectively.
• Strong documentation habits and attention to detail.

Preferred Qualifications:

• Experience with monitoring tools like Checkmk.
• Familiarity with Zoho applications.
• Understanding of VOIP systems and firewall configurations.
• Proactive, reliable, and able to work independently.

Job Type: Full-time

Pay: ₹500,000.00 - ₹1,000,000.00 per year

Application Question(s):

• How many years of experience you have in Infra engineer/system administration?
• How many rear of experience do you have in AWS?
• Which virtualisation plat form you worked?
• Which system security practice you worked on?
• Which server have you worked on?
• Have you worked on Zoho application?

Work Location: In person