IT Manager

DELHI

Graduate

4

Best in the Industry

1. Should be a graduate. 2. Good communication skills. 3. Time management. 4. Should be flexible for Netaji Subhash Place (Delhi) & Noida 62.

The IT Manager plays a crucial role in overseeing the technological infrastructure of the organization, ensuring its smooth operation and addressing any technical issues that may arise. This role requires experience in managing IT systems in organizations with 150 or more employees. The responsibilities include: 1. Identifying Hardware and Software Solutions: Assessing the organization's needs and recommending appropriate hardware and software solutions to meet those needs efficiently. 2. Troubleshooting Technical Issues: Investigating and resolving technical issues promptly to minimize downtime and maintain productivity. 3. Diagnosing and Repairing Faults: Analyzing problems with hardware, software, and network systems and implementing solutions to rectify faults. 4. Resolving Network Issues: Ensuring the organization's network infrastructure functions optimally, resolving connectivity issues, and optimizing network performance. 5. Installing and Configuring Hardware and Software: Deploying and setting up new hardware and software systems, ensuring compatibility and functionality. 6. Providing Timely and Accurate Feedback: Communicating with users to understand their technical issues, providing timely updates on the status of resolutions, and ensuring user satisfaction. 7. Following Up to Ensure Problem Resolution: Monitoring the progress of issue resolution and following up with users to confirm that their technical problems have been resolved satisfactorily. 8. Replacing or Repairing Necessary Parts: Managing hardware repairs and replacements, coordinating with vendors or service providers when necessary. 9. Supporting the Roll-out of New Applications: Assisting in the implementation and deployment of new software applications across the organization. 10. Providing Support Documentation: Creating procedural documentation and guides to assist users in resolving common technical issues independently. 11. Managing IT Joining and Exit Formalities: Overseeing the onboarding and offboarding processes for employees regarding IT systems and equipment. 12. Managing Multiple Cases: Handling multiple technical cases concurrently, prioritizing tasks based on urgency and impact on business operations. 13. Testing and Evaluating New Technologies: Researching and evaluating emerging technologies to assess their potential benefits and compatibility with the organization's infrastructure. 14. Conducting Electrical Safety Checks: Performing routine safety checks on IT equipment to ensure compliance with electrical safety standards and regulations. 15. Knowledge of Hosting Server and Domain: Familiarity with hosting server management and domain administration to support the organization's online presence. 16. Assets Management: Tracking and managing IT assets, including hardware, software licenses, and other resources, to ensure efficient utilization and compliance with organizational policies. 17. Vendors Management: Liaising with external vendors and service providers to procure IT equipment, software licenses, and support services as needed. 18. Data Recovery: Implementing data backup and recovery procedures to safeguard critical organizational data and mitigate the risk of data loss. 19. Knowledge of Monitoring Tools: Utilizing monitoring tools to proactively identify and address potential issues within the IT infrastructure before they escalate