IT Release Manager

Job Summary

The IT Release Manager is responsible for planning, scheduling, and controlling the movement of releases to test and live environments. The primary objective of Release Management is to ensure that the integrity of the live environment is protected and that the correct components are released.

Job Requirements

• Plan the rollout of software releases and design the necessary scripts and procedures in line with agreed ITIL standards.
• Coordinate with project management, QA, and development teams to align the timing of releases.
• Manage risks and resolve any issues that affect release scope, schedule, and quality.
• Conduct Release Readiness reviews, Milestone Reviews, and Go/No-Go reviews.
• Implement a continuous improvement process for release activities to enhance efficiency and quality.
• Produce deployment, run books and implementation plans, and conduct a weekly Release Reporting.
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.
• Participate in Change Advisory Board (CAB) meetings to discuss release scope and/or roadblocks.
• Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists.
  
  

Education

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Proven experience in ITIL Release Management.
• Advanced knowledge of the software development lifecycle.
• Demonstrated ability to coordinate cross-functional work teams toward task completion.
• Advanced written and verbal communication skills.
• General PC knowledge including Microsoft Office, with expert level knowledge of Excel and working knowledge of Access.
• ITIL certification is preferred.
  
  

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

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