IT Support Engineer

Overview

Job description

We require IT Engineer to Support office and Factory- IT Services.

Industry Type: Dairy Manufacturing Process

Factory Location: Western U.P – Near Chandausi

Department: : IT

Employment Type: Full Time, Permanent

Post: Asst. Manager (IT)

Education: B.B.A/B.M.S, BCA in any Specialization, having Up to date knowledge of IT and enabled services and requirements at Factory office, including server etc.

Experience: Minimum Three years on site experience for trouble shooting and hardware, Software.

Job description

We are looking for IT Support Engineer who can provide enterprise-level assistance to our office and employees.

He will diagnose and troubleshoot software and hardware problems ensuring the smooth operation and optimal performance of desktop computers, peripherals, and related software within a small company, and help users to install applications and programs and manage server and outlook.

This role involves providing technical support, troubleshooting hardware and software issues, deploying and maintaining desktop systems, and assisting users with IT-related problems.

Summary of Profile:

1. Technical Support: Provide technical assistance and troubleshooting for desktop hardware, software, and peripherals. Respond to user inquiries and resolve issues promptly to minimize downtime.

2. Desktop Deployment: Install, configure, and deploy desktop computers, laptops, printers, and other peripherals. Ensure new systems are set up according to company standards and security policies.

3. Software Installation and Maintenance: Install, upgrade, and maintain desktop operating systems, productivity software, and specialized applications. Ensure software licenses are up to date and compliant with company policies.

4. Security Management: Implement security measures to protect desktop systems from viruses, malware, and unauthorized access. Monitor antivirus software, apply security patches, and enforce security policies.

5. Hardware Maintenance: Perform routine maintenance tasks on desktop hardware, such as cleaning, hardware upgrades, and component replacements. Coordinate repairs with vendors as needed.

6. User Training and Documentation: Provide training and guidance to users on how to use desktop systems effectively and securely. Create and maintain documentation, including user guides and troubleshooting procedures.

7. Inventory Management: Maintain an inventory of desktop hardware, software licenses, and peripherals. Track equipment allocation, upgrades, and retirements.

Job Type: Full-time

Job Type: Full-time

Shift:

• Day shift

Ability to commute/relocate:

• Bahjoi, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Location:

• Bahjoi, Uttar Pradesh (Preferred)

Work Location: In person

Application Deadline: 27/04/2025
Expected Start Date: 01/05/2025