Pune, Maharashtra, India
Information Technology
Full-Time
Chemist Box Private Limited
Overview
This job is provided by apna.co Job Title: IT & Maintenance Executive- Chemist Box Private Limited
**About Chemist Box Private Limited: **
Chemist Box Private Limited, a prominent multi-outlet retail pharmacy chain in Bihar, With 13-14 physical stores.
Position: IT Executive & Maintenance Executive
Location: Various locations in Patna, Bihar (Working Location is as mentioned, application from anywhere in the country are welcome)
**Responsibilities: **
**About Chemist Box Private Limited: **
Chemist Box Private Limited, a prominent multi-outlet retail pharmacy chain in Bihar, With 13-14 physical stores.
Position: IT Executive & Maintenance Executive
Location: Various locations in Patna, Bihar (Working Location is as mentioned, application from anywhere in the country are welcome)
**Responsibilities: **
- Provide technical assistance for computer hardware and software issues.
- Resolve technical support requests from staff via phone, in person, or electronically.
- Log and track bugs and enhancement requests, ensuring timely resolution.
- Perform hardware and software installations, configurations, and updates as required.
- Develop and maintain documentation, including tips and tricks for online databases and websites.
- Conduct introductory online and classroom training sessions for company products.
- Resolve technical issues promptly using available resources within the company.
- Bachelor’s degree in information technology, Computer Science, or related field.
- Proven experience in IT technical support and maintenance.
- Strong knowledge of computer hardware, software, and networking systems.
- Excellent problem-solving and communication skills.
- Ability to prioritize and manage multiple tasks in a dynamic environment.
- Familiarity with online databases and websites.
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