Pune, Maharashtra, India
Information Technology
Full-Time
Mind map IT Solutions
Overview
Location: Mohali | Shift: Night
Job Description:
Resolve software compatibility, crashing apps, and system error messages for US customers.
Responsibilities:
- Handle chat/call-based queries regarding software functionality.
- Provide step-by-step guidance for resolution.
- Upsell extended support packages.
Requirements:
- Experience supporting MS Office, antivirus, and common apps.
- Strong communication and tech diagnosis skills.
Job Types: Full-time, Permanent
Pay: ₹20,069.55 - ₹44,740.11 per month
Shift:
- Night shift
Work Location: In person
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