IT Support Specialist

Overview

The Hospital System Support IT Specialist is responsible for providing technical support and maintenance for hospital information systems. This role ensures the smooth operation of software applications and hardware that are critical to patient care and hospital management.
(Qualification : BCA/BTECH/MCA/BSC COMPUTER SCIENCE)

Key Responsibilities:

• Provide first-line support for hospital software applications, including electronic health records (EHR), laboratory information systems (LIS), and billing systems.
• Troubleshoot and resolve software issues reported by end-users in a timely manner.
• Assist in the implementation and upgrades of hospital software systems.
• Monitor system performance and recommend improvements or changes as needed.
• Work closely with clinical and administrative teams to understand their software needs and provide solutions.
• Collaborate with IT team members to ensure integrated support across different systems.
• Maintain accurate records of support requests, resolutions, and software documentation.
• Prepare reports on software usage and support trends.
• Ensure all software use complies with hospital policies and regulatory requirements.
• Assist in maintaining the security and integrity of sensitive patient information.

Job Types: Full-time, Permanent, Contractual / Temporary
Contract length: 6 months

Pay: ₹15,000.00 - ₹25,000.00 per month

Shift:

• Rotational shift

Work Days:

• Weekend availability

Experience:

• total work: 1 year (Required)

Work Location: In person