Lead Software Engineer - SRE

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Serve as the primary authority on Non-Functional Requirements, ensuring that all systems meet or exceed performance, reliability, and scalability standards.
• Develop and implement observability standards to provide comprehensive insights into system performance and user experience.
• Design and maintain robust telemetry systems to collect and analyze data from both public and private cloud environments.
• Establish and manage monitoring and alerting frameworks to proactively identify and resolve issues before they impact users.
• Collaborate with cross-functional teams to integrate SRE best practices into the software development lifecycle.
• Drive continuous improvement initiatives to enhance system reliability and operational efficiency. Provide technical leadership and mentorship to engineering teams on SRE principles and practices.
• Stay current with industry trends and emerging technologies to ensure our systems remain at the forefront of innovation.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Proven experience in a senior SRE or similar role, with a strong track record of managing complex cloud-based systems.
• Deep understanding of public and private cloud architectures, including AWS and on-premises solutions.
• Expertise in observability tools and practices, such as Prometheus, Grafana, ELK Stack, or similar technologies.
• Strong knowledge of telemetry, monitoring, and alerting frameworks.
• Excellent problem-solving skills and the ability to work independently as an individual contributor.
• Strong communication and collaboration skills, with the ability to influence and drive change across teams. Bachelor's or Master's degree in Computer Science, Engineering, or a related field.