Managed Services CMS_ Senior Associate (Sr. Analyst) - AWS Database Administrator (DBA) - Operate

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

Database Admin

Database Lead/Admin will coordinate the day-to-day activities of the operational systems, processes, and infrastructure required for all service offerings being developed that assist clients on their cloud Managed Service Delivery. This individual will work with one or multiple clients to gather requirements and the corresponding work needed based on the client’s Cloud Journey roadmap. They will manage the day-to-day business of operations including various stakeholders and internal and external delivery partners.

Responsibilities

• Database role supports our services that focus on Database technologies, including Amazon Aurora, DynamoDB, Redshift, Athena, Couchbase, Cassandra, MySQL, MS-SQL and Oracle.
• Extensive experience with Installation, Configuration, Patching, Backup-Recovery, Configuring Replication on Linux/Windows and CentOS infrastructure.
• Experience in involving discussion with clients for DB requirements, performance, and integration issues and providing better solutions or approaches along with capacity planning.
• Responsible for identifying and resolving performance bottlenecks in relation to CPU, I/O, Memory, and DB Architecture
• Responsible for Database migration i.e., on-prem to on-prem or to cloud
• Responsible for resource layout for new application from DB side
• Day-to-Day Production DB support and maintenance of different versions of server database
• Design and build function-centric solutions in the context of transition from traditional, legacy platforms to microservices architectures
• Identifies trends and assess opportunities to improve processes and execution.
• Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving partners and calls out to appropriate levels when required.
• Solicits and responds to feedback while gaining dedication and support.
• Stays up to date on industry regulations, trends, and technology.
• Coordinates with management to ensure all operational, administrative, and compliance functions within the team are being carried out in accordance with regulatory standard methodologies.
  
  

Qualifications

• Bachelor’s degree in Computer Science or related technology field preferred
• Minimum of 4 years of hands-on experience on Database Technologies.
• Strong working knowledge of ITIL principles and ITSM
• Current understanding of industry trends and methodologies
• Outstanding verbal and written communication skills
• Excellent attention to detail
• Strong interpersonal skills and leadership qualities