Mumbai, Maharashtra, India
Information Technology
Full-Time
HTC Global Services
Overview
Job Description
About the Role:
We are seeking a Network Engineer with 10 + years of experience in Network Management Services, responsible for overseeing and advancing the network architecture between the Service Provider and the Client. This position requires expertise in 24x7 monitoring, problem resolution, and optimization of LAN, WAN, Wireless, and Unified Communications. The Level 3 Network Engineer will collaborate with the client and 3rd parties to meet and exceed performance standards.
Requirements
About the Role:
We are seeking a Network Engineer with 10 + years of experience in Network Management Services, responsible for overseeing and advancing the network architecture between the Service Provider and the Client. This position requires expertise in 24x7 monitoring, problem resolution, and optimization of LAN, WAN, Wireless, and Unified Communications. The Level 3 Network Engineer will collaborate with the client and 3rd parties to meet and exceed performance standards.
Requirements
- Hands-on experience with SolarWinds, Grafana, and Loki monitoring tools.
- Experience with Ruckus and Arista switches and Arista Access Points.
- Strong knowledge of Fortigate SD-WAN, Palo Alto Firewalls, and Panorama.
- Proficiency with Network Load Balancers.
- Experience with FortiNAC Network Access Control solutions.
- Advanced knowledge of VLANs, ACLs, VPN solutions, and bandwidth management.
- Proficient in troubleshooting complex network architectures.
- Knowledge of 802.11 a/b/g/n/ac/ax/6E fundamentals and wireless RF planning.
- Enterprise authentication protocols (EAP TLS/PEAP, RADIUS, PKI, DPSK/PPSK).
- Integration of FortiNAC with AD/LDAP/PKI and switches/firewalls.
- Palo Alto PAN-OS 11.x: Security, NAT, App ID, Threat profiles, HA, and routing.
- Incident management, RCA writing, and packet capture basics.
- Experience with ITIL processes and working with 3rd party vendors.
- Excellent leadership, communication, and coordination skills.
- Ability to work in 24x7 on-call rotations, including evenings, weekends, and holidays.
- Relevant certifications in the above-mentioned network technologies preferred.
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