Network Engineer

Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: Network Engineer
Position: Network Engineer

Experience: 2 - 5 Years

Category: IT Infrastructure

Main location: Chennai

Position ID: - J0626-0153

Responsibilities
Direct Responsibilities

• NOC experience, must be ready to work in 24*7 environment
• BAU Support Operations
• CCNA training is expected, certification is desirable.
• Technical knowledge on MPLS, Routing and switching protocols, Experience with Zabbix, Service NOW is desirable,
• Conceptual knowledge of Proxy, Firewall, load balancers, DNS, DHCP.
• Coordinates root cause analysis for all day-to-day technical issues in client environments and establish recovery and prevention processes.
• Coordinates with onshore teams; interface with customers, vendors and partners for issue resolution.
• Assists the Team Leads/Delivery Manager in maintaining SLA adherence.
• Defines, implements and enforces standards and understands exception handling.
• Proposes solution alternatives, provide impact analysis for any technical changes.

Contributing Responsibilities

• Contribute to improving the quality of service by proposing improvements
• Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope
• Help build team spirit and integrate into BNP Paribas culture

Technical & Behavioral Competencies

• Minimum 16 years of education required
• 3 to 7 years of work experience required, minimum 2 years of relevant work experience required

- Basic skills in implementation and administration of MPLS, Local Area Networks, Wide Area Networks and network security (VLANs, VPNs) and Network Products - Routers, Switches, Firewalls, Proxies, Load Balancers, Voice Gateways, Unified Communication Devices; strong knowledge of static/dynamic routing protocols(EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) is expected.

• Experience with one or more of Infoblox Net-MRI, Service NOW, CA Spectrum, Zabbix.
• Experience in configuring and troubleshooting Firewalls (Checkpoint, Fortinet, etc.)
• Trouble shooting skills to identify faults and ensure timely repairs.
• Experience in administration and troubleshooting of IPAM systems – DNS/DHCP/NTP (Infoblox)
• Experience in network security, load balancers and Unified Communications Devices (voice/Datacom/wireless)
• Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines / IPsec VPNs and MPLS.

Specific Qualifications:

• B.E or Equivalent
• CCNA (Routing & Switching)
• ITIL V3 Foundation desirable

Skills Referential (Required knowledge, skills and abilities)
Technical Skills:
o Routing & Switching
o BGP, ISIS, OSPF, EIGRP
o Datacenter
o Firewalls

Behavioral Skills:
o Ability to collaborate / Team work

Education Level: Bachelor Degree or equivalent
Location: Chennai

Life at CGI:
It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team, one of the largest IT and business consulting services firms in the world.