QA Engineer (B1) - Payment Domain

• Job Description: Technical Skills required for the role.
  • Experience in writing Test Scenarios and test plan documentation.
  • Experience in automating test plans using the latest tools and techniques.
  • Experience in generating test metrics and reports to measure solution quality against business objectives and suggest product, system, and training improvements.
  • Experience testing Agile projects.
  • Experience in contributing to the creation and refinement of QA strategies.
  • Broad experience in different testing types – Functional testing, Regression testing, API testing, Integration Testing UAT, and Performance testing
• Must have Soft Skills
  • Leverages teamwork to achieve organizational goals aligned with business outcomes.
  • Leading by example
  • Flexibility and agility
  • Business acumen
• Desired Soft Skills
  • Skilled in collaborating cross-functionally with geo-distributed stakeholders.
  • Comfortable presenting to stakeholders both internally and externally
• Process Specific Skills
  • MUST HAVE: Strong experience with Data Processing Pipeline.
  • MUST be able to hit the ground running.
  • Experience with Agile methodologies.
  • Experience with Test Automation processes and tools.

Responsibilities: As Lead Assistant Manager - QA Engineer, you will …

• Responsible for maintaining overall SLA for Technical Operations.
• Work closely with ServiceDesk and Level 1 teams to streamline query management.
• Must understand the business and application workflows of the supporting systems.
• Responsible for proactive monitoring of application uptime and reduction in incidents.
• Organize and coordinate major incident management and critical outages.
• Triage and collate monthly operational KPIs to identify areas of process improvements.
• Train and mentor team members on supporting systems.
• Handle escalations and drive initiatives that enable the Level 2 support team to function more efficiently.
• Automate and execute QA plans for EXL Digital solutions that utilize EXL Digital products and solutions to improve client outcomes.
• Contribute to Cloud QA best practices around test automation, test execution, and result reporting for the Digital team.
• Share QA findings with the Cloud COE and Digital peer teams to enhance future offerings.

Qualifications: Preferred Qualifications

• Bachelor’s degree/MCA in Computer Science, Information Technology, or a related field.
• Proven track record of delivering high-quality automation testing solutions.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to multitask and flexibility with timing.