QA Engineer II

Overview

We are looking for a talented QA Engineer 2 to join our innovative team. The ideal candidate will have a strong background in quality assurance across various business systems, including but not limited to Salesforce and NetSuite. This role requires a comprehensive understanding of automation testing, with proficiency in tools such as Java, Selenium, Jira, and Gearset. A proactive approach to quality assurance, combined with excellent communication skills and a collaborative mindset, is essential for success in this position.

Key Responsibilities

• Support the QA process for projects involving our business systems, ensuring seamless integration and functionality.
• Develop, maintain, and execute detailed test plans, test cases, and automated scripts for a variety of applications.
• Coordinate end-to-end testing activities for customizations, APIs, and integrations across different platforms.
• Identify, document, and track defects, working closely with developers and stakeholders to facilitate timely resolutions.
• Ensure compliance with established QA standards, best practices, and business requirements across all systems.
• Collaborate with business analysts, developers, and project managers to gather requirements and define testing needs.
• Provide quality consulting and drive the delivery of testing efforts across projects.
• Champion Quality Engineering principles within the team, promoting a culture of quality and continuous improvement.
• Mentor and support junior team members to enhance their skills and professional growth.
• Develop and maintain robust QA frameworks that support various testing methodologies.
• Design and execute comprehensive test strategies, plans, and scripts for functional, regression, and integration testing.
• Conduct non-functional and negative testing to ensure thorough coverage and system resilience.
• Perform data testing to validate data integrity and accuracy across integrated systems.
• Execute API testing to assess the functionality, reliability, and performance of various endpoints.
• Manage and track defects using Jira, ensuring meticulous documentation and prompt resolution.
• Contribute to the planning, estimation, and refinement of user stories, epics, and design changes as part of an Agile Scrum team.
• Refine acceptance criteria into testable units and convert them into efficient and reliable automated tests.
• Integrate automated tests with CI/CD pipelines, ensuring successful automation as part of our standard build process.
• Report, reproduce, and assist in resolving defects, focusing on troubleshooting, root cause analysis, and preventing future issues.
• Participate in design and code reviews for both product and test code to ensure quality standards are met.
  
  

• A minimum of 3 years of hands-on experience in Quality Assurance.
• Strong experience in testing ERP and CRM systems, including Salesforce and NetSuite.
• Proficiency with test management tools, such as Zephyr.
• Familiarity with automation frameworks and tools (e.g., Selenium, Provar, Virtuoso or similar).
• Excellent problem-solving, communication, and leadership skills.
• Clear understanding of risk management through various testing methodologies, including negative testing, boundary testing, and performance testing.
• Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
  
  

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant certifications in QA, Salesforce, NetSuite, or related technologies.
  
  

This is an exciting opportunity to be part of a forward-thinking team dedicated to delivering high-quality solutions across multiple platforms. If you are passionate about quality assurance and eager to contribute to innovative projects, we encourage you to apply!

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.