Thiruvananthapuram, Kerala, India
Information Technology
Full-Time
Parexel
Overview
Key Accountabilities
- Solution Design and Architecture: Design and architect scalable Salesforce solutions that meet the business requirements and align with best practices. This includes understanding the client's needs, translating them into technical specifications, and creating a solution design that considers maintainability, scalability, and performance.
- Development and Customization: Lead the development and customization efforts on the Salesforce platform, leveraging declarative tools (e.g., Flows, Lighting App Builder, ) and programmatic capabilities (e.g., Apex, Visualforce, Lightning Components). Ensure the proper implementation of complex business logic, integrations with external systems, and customization of the user interface to enhance user experience.
- Technical Leadership and Mentoring: Provide technical guidance and mentorship to the development team, including junior developers. This involves reviewing code, providing constructive feedback, and promoting best practices to ensure high-quality and efficient development processes. Lead by example to inspire and motivate the team to achieve project goals.
- Collaboration and Stakeholder Management: Collaborate closely with stakeholders, including business analysts, project managers, and business owners to understand requirements, prioritize tasks, and ensure successful project delivery. Act as a technical point of contact, addressing any technical queries or concerns from stakeholders, and providing regular updates on project progress.
- Quality Assurance and Testing: Oversee the quality assurance process, including unit testing, integration testing, and user acceptance testing, to ensure the delivered solutions meet the defined requirements and quality standards. Identify and resolve any defects or issues, working closely with the testing team and business stakeholders.
- Continuous Improvement and Innovation: Stay updated with the latest Salesforce features, trends, and industry developments. Research and propose innovative solutions for complex business problems, leveraging new Salesforce functionalities or third-party applications. Drive continuous improvement initiatives within the team, implementing best practices, automation, and code optimization techniques.
- Technical Documentation: Create and maintain technical documentation, including solution design documents, and technical specifications, this ensures that the development and customization activities are well-documented, facilitating knowledge sharing and future maintenance.
- Technical Support and Issue Resolution: Provide technical support and troubleshoot any issues or incidents related to the Salesforce solutions. Analyze and resolve complex technical problems promptly, working closely with the support team and Salesforce technical support, if necessary. Continuously monitor system performance, identify bottlenecks, and implement optimization strategies.
- Strong Salesforce Expertise: In-depth knowledge and experience with Salesforce platform features and functionalities, including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud. This includes a deep understanding of Salesforce data model, security model, automation tools (e.g., Flow, Workflow rules, Process Builder), customization (e.g., Apex, Visualforce, Lightning Components), and integration capabilities (e.g., REST, SOAP, Bulk API).
- Technical Leadership: Ability to lead a team of developers and guide them in implementing best practices, code quality, and development standards. Provide mentorship, code reviews, and constructive feedback to promote continuous learning and improvement within the team.
- Solution Design and Architecture: Strong architectural and design skills to create scalable and maintainable Salesforce solutions. This includes understanding business requirements, translating them into technical specifications, and designing a solution that aligns with best practices, performance, and scalability considerations.
- Integration and Data Management: Familiarity with integration techniques and patterns, including REST, SOAP, Bulk API, and experience in integrating Salesforce with external systems. Knowledge of data management tools like Data Loader, Workbench, and ETL tools to manage data imports, exports, and updates.
- Deployment: Experience in implementing with version control systems (e.g., Git, Azure DevOps) and continuous integration/continuous delivery (CI/CD) processes.
- Problem-Solving and Troubleshooting: Strong analytical and problem-solving skills to identify and resolve technical challenges and issues. Ability to debug code, analyze system behavior, and apply creative problem-solving approaches to deliver effective solutions.
- Communication and Collaboration: Excellent communication skills, both verbal and written, to effectively communicate with technical and non-technical stakeholders. Ability to explain complex technical concepts in a clear and concise manner. Collaborate with cross-functional teams, including business analysts, project managers, and business owners, to understand requirements, provide updates, and address technical queries.
- Agile Methodologies: Experience working in Agile development methodologies, such as Scrum or Kanban. Familiarity with Agile tools like Jira for project management and tracking.
- Continuous Learning: Strong passion for learning new technologies, features, and best practices related to Salesforce. Keep abreast of the latest Salesforce releases, industry trends, and innovations to provide cutting-edge solutions.
- Team Player: Ability to work effectively within a team environment, collaborating, supporting, and encouraging the success of team members. Flexibility to adapt to changing project priorities and requirements.
- 8+ years of hands-on experience on salesforce administration and development experience.
- Experience in leading Salesforce development projects, designing and implementing solutions, and integrating Salesforce with external systems.
- Experience with CRM (customer relationship management) software and working knowledge of a relational database design.
- Experience with contract lifecycle management (CLM) software.
- Knowledge of the full sales cycle from lead generation and request for proposal to the contract lifecycle (work orders to changes in scope).
- Understanding of incident and problem management in a technology support environment.
- Mentor/guide junior team members as needed.
- Experience in healthcare, clinical development, or related field preferred.
- Salesforce Administrator Certification (required).
- Salesforce Advanced Administrator Certification (preferred).
- Salesforce Platform App Builder Certification (required).
- Salesforce Platform Developer I (required)
- Salesforce Platform Developer II (preferred).
- Bachelor’s degree (required).
Similar Jobs
View All
1 Day ago
TrueFan - Senior Machine Learning Engineer
Information Technology
- Thiruvananthapuram, Kerala, India
About UsTrueFan is at the forefront of AI-driven content generation, leveraging cutting-edge generative models to build next-generation products. Our mission is to redefine content generation space through advanced AI technologies, including deep ge...
1 Day ago
Salesforce commerce cloud consultant
Information Technology
- Thiruvananthapuram, Kerala, India
Salesforce Commerce Cloud consultant 5+ Years of Experience 6 to 12 months Mode - Remote 1.1LPM - 1.2LPM Max Key Responsibilities Translate business requirements into scalable Salesforce Service Cloud solutions, in collaboration with CAE's technic...
1 Day ago
Cloud Infrastructure Engineer
Information Technology
- Thiruvananthapuram, Kerala, India
DescriptionInvent the future with us. Recognized by Fast Company’s 2023 100 Best Workplaces for Innovators List, Ampere is a semiconductor design company for a new era, leading the future of computing with an innovative approach to CPU design focuse...
1 Day ago
Devops Engineer- Intermetiate
Information Technology
- Thiruvananthapuram, Kerala, India
BackJD: Dev ops Engineer:As a DevOps Specialist- should be able to take ownership of the entire DevOps process, including Automated CI/CD pipelines and deployment to production.They should also be comfortable with risk analysis and prioritization.Le...
1 Day ago
Sr Data Scientist (London)
Information Technology
- Thiruvananthapuram, Kerala, India
AryaXAI stands at the forefront of AI innovation, revolutionizing AI for mission-critical, highly regulated industries by building explainable, safe, and aligned systems that scale responsibly. Our mission is to create AI tools that empower research...
1 Day ago
Software Test Engineer
Information Technology
- Thiruvananthapuram, Kerala, India
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further att...
1 Day ago
Software Developer 5 (Java Fullstack)
Information Technology
- Thiruvananthapuram, Kerala, India
Job DescriptionBuilding off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team focuses on product development and product strategy for Oracle Health, while building out a complete platfo...
1 Day ago
Java Developer - Spring Frameworks
Information Technology
- Thiruvananthapuram, Kerala, India
Java DescriptionWe are looking for a passionate and talented Java Developer with 2-3 years of hands-on experience to join our growing development team.The ideal candidate should have a strong foundation in Java technologies and the ability to develo...
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in