Scrum Master

Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India.
At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal health

The Scrum Master/Team Coach (SM/TC) is a servant leader and coach for an Agile Team and supports the team in delivering value. This role will help mature the Agile Team through Agile values, principles, and practices and will facilitate impediment removal and foster an environment for high-performing teams.
This role is responsible for facilitating and guiding the scrum team in adopting and implementing the Scrum framework - which includes organizing and leading Scrum ceremonies, removing impediments, promoting collaboration and ensuring adherence to Scrum principles and values.

This role is a crucial member of the Customer Engagement team responsible for implementing and maintaining the Scrum framework. This person will be working closely with the scrum teams composed of but not limited to Developers, Product Owners, Business Analysts, Project Manager, Testers and stakeholders such as Business Process Owners, ZTD Business Partners, and other technical teams to understand business need and drive value delivery.

POSITION RESPONSIBILITIES.

• Facilitate regular Program Increment (PI) Planning which includes preparation for the PI planning, drafting of the PI plans, coordination with other teams, creation of the PI objectives, and review of the final plan. 5%
• Facilitate backlog refinement with Product Owner and other team members 15%
• Ensure Technical and Functional Grooming's are held and effective following the Scrum framework 15%
• Facilitate Scrum of Scrums Meeting to enable the team to plan and coordinate the week's work and inspect progress toward the sprint plan. 15%
• Ensure teams review and demo their progress and gather feedback to improve the solution under development. Facilitates team retrospectives and creation of an improvement backlog 15%
• Actively collects and reviews metrics and identifies opportunities for improvements 15%
• Identify and resolve team challenges/conflicts and remove impediments in every sprint 15%
• Coach stakeholders and non-agile team members on effective interactions and best practices on Agile methodology 5%

ORGANIZATIONAL RELATIONSHIPS

ZTD, Business Stakeholders, Vendors

EDUCATION AND EXPERIENCE

* Bachelor's degree or equivalent combination of related work experience/schooling
* Minimum of 5+ years as a Scrum Master/Team Coach in large enterprise
* Scrum Master Certification

TECHNICAL SKILLS REQUIREMENTS
Basic Qualifications:
* Extensive experience in the practice and application of Agile framework such as Kanban, Scrum, and SAFe.
* 3-5 years' experience in IT project management
* Good experience with Agile technologies and tools such as Jira and Confluence
* Deep understanding of the Salesforce product suite including Sales Cloud, Service Cloud, Communities, NetZero Cloud, and AppExchange Solutions
* Excellent written and verbal communication and presentation skills

Preferred Skills:
*PHYSICAL POSITION REQUIREMENTS
Availability to work between 1pm IST to 10pm IST hours (minimum 3 hours of overlap with US ET Time zone)

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

Diversity, Equity & Inclusion

Connected to our purpose and Core Beliefs, at Zoetis, we lead with inclusion. Our Diversity, Equity & Inclusion (DE&I) focus helps create an environment where each colleague can thrive. Our commitment to DE&I begins with our leadership team of diverse backgrounds, experiences and ethnicities, and it is demonstrated in our support of our colleagues and the animal health industry. We have nine colleague resources groups whose members spread awareness, foster inclusivity and make a positive impact on our business and communities.

Our commitment to advancing Diversity, Equity and Inclusion has earned us recognitions as a 2024 Catalyst Award recipient and a Top 50 Company for Workplace Fairness by Fair360 (formerly DiversityInc). Zoetis has also been named a Best Place to Work for LGBTQ+ Equality, a Best Company for Working Parents, a Top Company for Executive Women, among many others. Learn more here.

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