Senior Business Analyst - Noida/Gurgaon

Overview

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

• Develop reports and analytics that analyze Marketing and Operational trends and performance metrics within Adobe Customer Journey Analytics and PowerBI
• Support the reporting and data discovery for MCO's Command Center. Owning the building of automated reporting solutions
• Partner with the business to gather reporting requirements and gain a deep understanding of the data
• Identify opportunities to drive efficiencies within the business processes
• Leverage analytics to identify quality issues and drive to solutions
• Build relationships with related functions within Marketing to ensure a clear, two-way communications channel
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
  
  

• 8+ years of overall experience
• 5+ years of experience in data or business analysis
• 5+ years of experience gathering and documenting requirements from the client or business
• Experience developing reporting, data structures and data insights within Adobe Analytics or Customer Journey Analytics or Adobe Analytics
• Experience with cloud data platforms (Azure Databricks, AWS, Azure, GCP), including services such as Redshift, Snowflake, Databricks, CosmosDB and similar
• Experience in cross-team collaboration, particularly with the ability to cross technical and non-technical stakeholders
• Comfortable building reports utilizing Power BI