Senior Business Analyst

Backdrop

AVIZVA is a Healthcare Technology Organization that harnesses technology to simplify, accelerate, & optimize the way healthcare enterprises deliver care. Established in 2011, we have served as strategic enablers for healthcare enterprises, helping them enhance their overall care delivery.

With over 13 years of expertise, we have engineered more than 150 tailored products for leading Medical Health Plans, Dental and Vision Plan Providers, PBMs, Medicare Plan Providers, TPAs, and more.

Overview of The Role

As a Senior Business Analyst, you are expected to not only manage complex projects and stakeholder relationships but also to lead business analysis efforts across multiple teams or departments. You must have a deep understanding of business processes, technology systems, and industry trends, and drive business value through process optimization, and technology solutions.

You will also work closely with the Product Manager, Product Owner(s) and key stakeholders to gather business requirements, and help translate them into clear requirement documents, write compelling business cases and proposals to implement and deliver cost-effective solutions.

Job Responsibilities

• Conduct requirements elicitation & analysis activities with key focus on business, subject matter, industry trends & standards, data, usability & user experience, through collaboration with Product Owners (PO), Product Managers (PM), Stakeholders & SMEs.
• Create detailed Product Requirements Documents (PRDs) alongside the PO in accordance with organizational standards. Ensure key elements such as user-journeys, BPMN process flows, wireframes, feature-sets, data requirements, potential integration requirements, and UX nuances.
• Spearhead end-to-end product UI/UX design activities, collaborating with the PO, and UI/UX designers
• Leverage your knowledge and understanding of system flows, data flows, API integrations, & databases to define the functional design of your product through collaboration with the POs and BAs/SAs from integrating products and your lead developers.
• Create detailed system & functional specifications (SFS) in accordance with organizational standards, for your product modules to share functional designs with the product engineering (developers) team highlighting key aspects of system behavior, use-cases, data & integrations.
• Support the testing/QA team in creating and reviewing test cases, and ensure appropriate clarifications to the development team during the implementation phase.
• Ensure your documentation (both requirements & specifications) is always up-to-date and is aligned with the developed features in event of changes, enhancements identified during the course of feature development.
• Play a step-in Product Owner role in the absence of the PO, performing activities such as backlog grooming, team support, Scrum Master (SM) collaboration.
• Mentor & coach Associate & Specialist BAs in your product team ensuring their success & continued comfort around the nuances of the product, and technicals of the BA role.
• Drive innovation in BA processes and methodologies along with leadership, introducing improvements based on industry trends, known cases, and popular advancements.

Skills & Qualifications

• Bachelor’s or Master’s degree in any related field or equivalent qualification.
• 5-8 years of relevant experience in business and/or system analysis.
• Possess excellent communication, analytical, problem-solving, and critical thinking skills.
• Expertise around various kinds of requirement documentation formats such as BRD, FRD, SRS, Use-Cases, User-Stories, and creating other documents such as Data Flow Diagrams (DFDs), System Flows, Context diagrams, etc.
• Possess hands-on experience with BPMN, UML diagrams, and tools like MS Visio, along with basic knowledge and practical exposure to system integrations and APIs.
• Strong analytical mindset with a proven ability to understand various business problems.
• Experience in driving UI/UX design activities with designers via enabling tools such as sketches &, wireframes.
• Familiarity with Atlassian tools (JIRA, & Confluence).
• Hands-on SQL experience, with comfort around data querying, conceptual & logical data models.
• Hands-on experience with system integrations and APIs is required. Familiarity with wrapper APIs, ElasticSearch indexes, and AWS S3 will be an added advantage.
• Experience of working on Healthcare Insurance domain-focused IT products and /or Industry knowledge would be a huge plus.