Senior CRM Software Developer Tech & Digital Hyderabad India JR00017971

POSITION SUMMARY

Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India.
At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare.
As a CRM Development Lead, you will lead one of our agile CRM teams in building world-class applications to meet evolving requirements while improving the Global, field-facing Salesforce environment overall. You will work closely with the CRM Architect during the design and estimation of features and functionality on Salesforce and will be responsible for leading the team in their technical delivery of those changes.
This role requires extensive hands-on Salesforce development experience and experience leading agile development teams. You must also have excellent technical and functional skills to deliver a seamless client interaction while working effectively with cross-functional teams to meet business needs.

POSITION RESPONSIBILITIES

Percent of Time
Lead one of the agile development teams in their continued delivery of new features & functionality. 35%
Work with the CRM Architect to translate business requirements into well-architected solutions that best leverage the SF platform and products through configuration whenever possible 15%
Review & approve code from developers on your team, ensuring that they are following both Salesforce best practices and Zoetis design patterns.
10%
Participate in all aspects of the development workstream (story design, estimation, prioritization, testing, deployment, etc) 10%
Accurately estimate work effort and set a realistic schedule for development 10%
Create and maintain detailed technical documentation for features. 10%
Maintain effective business relations and rapport - delivering timely and relevant information with the ability to quickly identify and report problems and delays 5%
Perform knowledge transfer activities to relevant teams after delivery of new features 5%

ORGANIZATIONAL RELATIONSHIPS

Junior Developers, Senior Developers, Product Owners, Business Partners, Architect
Cross-Functional ZTD Teams (SAP, etc)

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Computer Science or a related field
• 8+ years of experience with Salesforce platform, which should include: Apex, Visualforce, Lightning Components using the Lightning Design System framework, Apex data loader, and declarative platform tools (Lightning Flows, Process Builder, Lightning App Builder, etc.)

TECHNICAL SKILLS REQUIREMENTS