Bangalore, Karnataka, India
Space Exploration & Research, Information Technology
Full-Time
IQVIA
Overview
Job Summary:
The purpose of the role is to calculate the $ gap between paid and unpaid high price Adhoc procedures to deliver accurate data for Clinical groups and Project Finance, spanning multiple IQVIA proprietary systems. The employee must be a Subject Matter Expert on the IQVIA proprietary systems required for payment validation.
Job Overview
The purpose of the role is to calculate the $ gap between paid and unpaid high price Adhoc procedures to deliver accurate data for Clinical groups and Project Finance, spanning multiple IQVIA proprietary systems. The employee must be a Subject Matter Expert on the IQVIA proprietary systems required for payment validation.
Job Overview
- Provide End to End support in Adhoc True-up analysis and Payment reconciliation.
- Provide efficient and accurate administrative and technical support to Internal/External departments as needed
- Able to identify $gap on payments for assigned studies, route these to appropriate teams for action. Project management stakeholders involved in the process including the coordination of accurate payment reconciliations.
- Ensures fulfillment of contract specifications and client requests to build client satisfaction, under supervision.
- Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.
- Deliver accurate & on-time Adhoc analysis data for all IQVIA assigned studies
- Interpret and understand EDC report, clinical site contracts, Invoice, and the payment system design & payment triggers. Analyze data of analysis prepared and provide any necessary corrections to ensure sites are paid accurately.
- Conduct study meetings with project team to discuss overpaid items and gaps in the Adhoc analysis report.
- Participate in process improvement opportunities and assist with the implementation of revised processes and methods.
- 2-4 years’ experience & knowledge of Clinical Trial subject visit data systems, tools and processes: EDC and Site Payment systems.
- 2-4 years’ experience within Clinical Trial operations. Ideally within site payments process. Ideally experience across aspects of the site payment lifecycle: data setup, contract setup, system setup, payment generation, site-facing experience & understanding of how sites are impacted by payments.
- Intermediate to advanced Excel skills with understanding/ability of writing logic statements.
- Ability to communicate complex project plans upwards with a simple messaging
- Problem solving - someone that can ‘think outside the box’ and would consider themselves a logical thinker.
- Fast learner and can keep up with every changing and evolving processes.
- Extremely process oriented – ability to step methodically through a business process or system process, and understand what is broken, the root cause, the corrective action and the preventative action
- Excellent verbal and written communication skills, with confidence attending and hosting calls.
- Exceptional ability to communicate remotely (via teleconferencing). Exceptional ability to learn from remote training (via teleconferencing & screen sharing). Exceptional ability to work productively in a global team, with colleagues & peers in multiple disparate locations.
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