Senior DevOps Engineer

A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.



Overview

Help us build the right things! 
Link is on a journey to deliver insight driven products and services, that matter to our clients. Our growth historically has come from mergers and acquisitions, however increasingly there is a real need for us to build capability in understanding unmet needs, ideating to solve those needs, designing good experiences, and bringing this to life in products and services that matter. We are looking for talented individuals that have experience building new products and new businesses, from first principles, at scale. 
DevOps Engineer will provide full lifecycle assistance to development of products right through to Production, managing all cloud-based infrastructure and systems. 
The Engineer will be the hands-on subject matter expert for the technology stack with expertise with Cloud technologies, PaaS and IaaS such as MS Server OS, MS SQL Server, PowerShell, IIS, Unix and Oracle Server. Working with the Technical Architect this role will support development in design and architecture of the systems to ensure conformity with the cloud standards, policies, and technical defaults. 
Driving an automation first culture and developing CI & CD pipelines, ensuring repeatability and resilience is at the heart of all we do. Ensuring platforms conform to the necessary BC and DR requirements and working with the wider DevOps team to deliver application pre-prod and prod environment management strategy.  
Working with the Tech Lead & Solution Delivery Manager on Product and Cloud Engineering Head, DevOps engineer will assist and suggest best practices, tooling, and methodology to enhance and grow the product environment capability and roadmap and ultimately the quality of the service able to be provided by the Business to our Clients.  
This covers management of both pre-prod and prod including release, configuration, data, implementation, alerting, monitoring, support, and upgrades.  
Key Accountabilities and main responsibilities
Strategic Focus

• Defining and setting development, test, release, update, and support processes for DevOps operation.
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage.
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Understanding customer requirements and project KPIs.
• Implementing various development, testing, automation tools, and IT infrastructure
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline).
• Ensuring software and application design is challenged, and contribute to design in any Change ensuring it is the best it can be aligned to the constraints of the change. 
• Providing skilled, capable resource to Product Managers suited to the delivery. Where gaps in skills or resource exists; these are managed to reduce the risk to Change.

Operational Management

• Operational support and continuous improvement of the infrastructure estate related to the product and its surround systems, and processes, for Development and Test environments (System, Load, Performance, UAT) to Production 
• Automation, process efficiency and appropriate tooling (Management and Deployment/Configurations) is utilized to reduce cycle times, and improve reliability, audit, and traceability for all system deployments across multiple applications. 
• Process, best practice, and system build standards are consistently applied and constantly improved upon 
• Ensuring that, working with DevOps, the Development Team has the right environment to maximize the development Teams’ efficacy and obstacles are removed and automation introduced where appropriate.
• Ensuring Production is managed, supported and controlled with the appropriate level of governance and agility. 
• Production environments are protected by governance, good practice/process, design and ‘fit for purpose’ environments, to the left of Pre-Prod, supporting all project and change activity. 
• Ensuring product and change release(s) are packaged to the right quality, repeatable between environments without change or modification and deployed to the target environments - ultimately to Production without detriment or issue in agreed timescales. 
• Weak points in Process, Technology and Service is addressed through a culture of continual improvement 
• Software and processes are correctly documented to ensure single points of knowledge do not become a problem and skills are distributed across the team and department. 
• Ensuring that software Deliverables/Artefacts, as part of any Change/Project, are progressed providing appropriate status reporting and updates as requested by the Product Manager or Other Technology Engineers 
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

People Leadership

• Work with SDM and PM for respective Projects and AU/ UK Stakeholders for development activities.
• Managing a Daily BAUs/ Projects with Dev Test and with BA teams.
• Build modern development techniques and best practices. 

Governance & Risk

• Ensure key performance indicators are measured, analysed, and accurately reported to stakeholders for incidents of all priorities.

Experience & Personal Attributes

• Must be certified with AZ900, AZ104 and AZ400
• Good Communicator and comfortable dealing with stakeholders of the organisation.
• 5-8 years of Azure DevOps with deployments and support in industry.
• Knowledge & experience on building / executing products using from .NET, , REACT.NET.
• Understanding on Web development, API, Microservices & CICD
• Understanding on working under DevOps and Native Cloud ecosystem. 
• Good understanding on Cloud platforms and cloud-based development environments, tools and techniques specially Azure based
• Lead to solve technical / functional complexities related to design, development, testing, releases and support tasks
• Experience of working in product teams would be advantage
• Proactive & organised
• Collaboration skills
• Team building 
• Problem solving skills 
• Communication Skills
• Strategic and good acumen on management best practices