Senior Employee Data Analyst

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Employee Success (ES) is made up of HR professionals who come together to continue to build Salesforce with a goal of helping our employees do the best work of their lives. In Employee Success, we attract and retain the top talent critical to building out our organization. Whether we are recruiting the next great candidate for our company, building out new programs, or refining our current operations, Employee Success is passionate about the design, development and delivery of a world-class employee experience, which allows Salesforce to deliver a world-class customer experience in the market.
The ES GOC Employee Data Team is seeking a detail oriented, Workday-savvy Employee Data Analyst. In this role, you will be responsible for managing employee data processes within Workday HCM, Mass Load processing (EIB - Enterprise Interface Builder), and ensuring data integrity and compliance. You’ll also be responsible for employee data quality control efforts and contribute to projects, playing a vital part in maintaining seamless and accurate HR data operations.

Responsibilities:

• Recommend enhancements to the Workday system to improve efficiency and user experience.
• Identify solutions to support evolving business priorities and centralize testing of all configuration changes.
• Assist in end-to-end UAT for Workday updates, ensuring security access, business processes, and EIB mass loads function as expected.
• Support testing and configuration of new projects, enhancements, and system integrations.
• Maintain documentation for new business processes, including updating existing documentation based on enhancement made to existing processes and tools
• Investigate and resolve issues, conducting root cause analysis and implementing preventive measures.
• Stay updated on Workday releases and challenge existing decisions to optimize Workday functionality for a global organization.
• Serve as process SME, ensuring data integrity, global standardization of key processes, and analyzing Workday transactions.
• Contribute to multiple projects as the process SME.
• Create, maintain and supports a variety of standard and custom reports to provide business insight into HR data in line with reporting governance model.
• Analyze data audits to identify and implement improvements in data quality.
• Assist in the training and on-boarding of new team members.

• 5+ years of progressive experience working in an HRIS system (Workday required).
• Expertise in Workday HCM module and EIB processing.
• Strong understanding of HR data, its usage, audits, and quality control measures.
• Proficiency in HR processes, policies, and programs.
• Intermediate to advanced Excel skills, working with large datasets and advanced formulas.
• Strong problem-solving skills—able to identify issues and develop effective solutions.
• Exceptional communication skills, with comfort in presenting to senior leadership.
• Ability to prioritize tasks and work under pressure in a fast-paced environment.
• Customer-focused mindset with the ability to collaborate cross-functionally and meet tight deadlines.
• High attention to detail, ensuring accuracy and integrity.
• Commitment to confidentiality and ability to handle highly sensitive data with integrity.

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Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.