Senior IT Manager

Overview

• Lighthouse Project (in ERP context):
• A "lighthouse project" is often a pilot project or flagship implementation of an ERP system within an organization. It's used to demonstrate the ERP's value, test processes, and serve as a model for future rollouts across the company.
• These projects usually involve:
• A single department or location.
• Early adoption of ERP systems like SAP, Oracle, Microsoft Dynamics, etc.
• High visibility and close executive oversight.
• ERP Lighthouse (as a company/product):
• There may be a company, product, or service named ERP Lighthouse. If you mean a specific tool or platform by that name, I can look it up if you'd like.
• Metaphorical usage:
• Sometimes used as a metaphor, meaning the ERP serves as a "guiding light" to transform operations or lead digital transformation.
• Key Responsibilities:
• Strategic Planning & Leadership
• Develop and execute the organization’s IT strategy in alignment with business goals.
• Lead, mentor, and manage IT teams across infrastructure, support, and development.
• Identify opportunities for technological improvements and innovation.
• IT Infrastructure & Systems Management
• Oversee the design, implementation, and maintenance of IT systems, networks, and security protocols.
• Ensure optimal performance, scalability, and security of all IT assets and infrastructure.
• Manage hardware and software procurement, upgrades, and lifecycle.
• Project & Budget Management
• Plan and manage IT projects, ensuring timely delivery within budget and scope.
• Prepare and manage annual IT budgets, forecast resource needs, and control expenditures.
• Evaluate vendors and manage contracts and relationships with third-party service providers.
• Cybersecurity & Compliance
• Implement and enforce cybersecurity policies and data protection best practices.
• Ensure compliance with relevant legal, regulatory, and industry standards (e.g., GDPR, ISO, SOC2).
• Lead risk assessments, audits, and disaster recovery planning.
• Stakeholder Communication
• Act as a liaison between IT and other business units, ensuring clear communication and alignment.
• Translate technical concepts into business-friendly language for executives and non-technical teams.
• Prepare reports and presentations for leadership on IT performance and initiatives.
• User Support & Training
• Oversee end-user support services and helpdesk operations.
• Ensure high levels of user satisfaction and system uptime.
• Organize training programs and documentation to improve user adoption of technologies.

Job Type: Full-time

Pay: ₹200,000.00 - ₹400,000.00 per year

Shift:

• Day shift

Work Days:

• Monday to Friday

Work Location: In person