Senior Manual QA Engineer

Ciklum is looking for a Senior Manual QA Engineer to join our team full-time in India.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Manual QA Engineer, become a part of a cross-functional development team engineering experiences of tomorrow.

Responsibilities:

• Design and implement structured testing processes for Kore AI
• Design, document, and create test cases based on requirements and user stories
• Identify, track, and resolve issues related to the digital assistant experience
• Ensure the product meets the highest quality standards
• Enhance user experience and improve overall product reliability
• Maintain consistent communication with Elsevier’s team for progress updates and collaboration

Requirements:

• Proven expertise in Kore AI and QA processes
• Strong background in structured testing, including creation of test cases, and timely issue resolution
• Self-starter with the ability to work independently
• Excellent communication skills for effective collaboration and updates
• Ability to proactively manage tasks and deliver results without supervision

What`s in it for you?

• Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation
• Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications
• Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
• Flexibility: hybrid work mode at Chennai or Pune
• Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential
• Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
• Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

India is a strategic growth market for Ciklum.

Be a part of a big story created right now. Let’s grow our delivery center in India together! Boost your skills and knowledge: create and innovate with like-minded professionals — all of that within a global company with a local spirit and start-up soul.

Supported by Recognize Partners and expanding globally, we will engineer the experiences of tomorrow!

Be bold, not bored!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.