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4 Weeks ago

Senior Salesforce Business Analyst

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Chandigarh, Chandigarh, India
Information Technology
Full-Time
realfast.ai

Overview

About realfast

We are living in a crazy timeline. Every week brings new AI capabilities, new possibilities, and new ways to make software smarter. And now with Agentforce, Salesforce is fundamentally changing how work gets done in the enterprise.


At realfast.ai, we believe in the transformative potential of AI to positively impact businesses and lives. As an AI-first organization, we leverage AI for both internal processes and delivering exceptional value to our customers.

Here's what we're looking for

A Senior Salesforce business analyst or consultant who can walk into any business context, document all the needed context, and independently execute and manage Salesforce configurations. You're probably someone who gets a kick out of architecting elegant Salesforce solutions and is already using AI to speed up implementations.

Your role will be central to helping our clients transform their Salesforce orgs, working at the forefront of implementing Agentforce for clients, and reimagining how things could work in an agent-first world.

So, if you're excited about being among the first admins to master Agentforce and help define what AI-native Salesforce implementations look like, this role is for you.

What you'll actually be doing

  • Configuring Salesforce applications independently, including custom objects, workflows, Flows, and user interfaces

  • Managing system security with sharing rules, permission sets, and profiles

  • Creating and maintaining Flows to automate business processes

  • Writing detailed user stories and acceptance criteria in structured formats (e.g., “As a [role], I want to [functionality], so that [benefit]”) with a strong focus on quality and clarity

  • Defining acceptance criteria using the Given-When-Then format to ensure solutions meet business needs

  • Collaborating with the team to ensure Salesforce solutions align with both technical feasibility and business goals

  • Proactively optimizing Agentforce configurations and processes — this will be a critical focus for the role

  • Handling end-user support, training, and documentation to ensure successful adoption of the platform

What you need to bring

  • 5-7 years of experience as a Salesforce Administrator or Business Analyst, with a proven track record of independently implementing solutions

  • Expertise in Agentforce — the highest priority for this role

  • Salesforce Administrator Certification (Required)

  • Salesforce AI Specialist Certification (Required)

  • At least three additional Salesforce certifications (e.g., Advanced Administrator, Sales Cloud Consultant, Education Cloud Consultant)

  • Hands-on experience with 20+ Salesforce projects across diverse industries

  • Strong proficiency in Flows, security configurations, and scalable automation solutions

  • Exceptional communication and documentation skills, especially for user stories and acceptance criteria

  • Analytical thinking and problem-solving skills to drive continuous system improvements

This role is for you if

  • You’re deeply curious and driven to learn continuously.

  • You take the time to dig deep and understand “why” before jumping to solutions.

  • You thrive in a collaborative and consultative work environment, working well with cross-functional teams.

  • You focus on delivering high-quality work, even within tight constraints.

  • You can handle complex requirements and deliver complete solutions independently.

  • You’re motivated to work on Agentforce and push the boundaries of Salesforce implementations.

This role is NOT for you if

  • You need a highly structured work environment to be effective.

  • You haven’t explored general or Salesforce-specific AI tools and capabilities.

  • You shy away from taking ownership and driving end-to-end project delivery.

Why realfast.ai?

  • Be part of the team shaping how AI transforms the Salesforce ecosystem

  • Work with others who are as passionate about Salesforce innovation as you are

  • Get early access to Agentforce and help define best practices

  • Contribute to the broader Salesforce community through our work

  • Shape the future of AI-driven Salesforce implementations

Recruitment process & guidelines

Please follow the instructions carefully to increase your chances of successfully interviewing for this position. While we understand that itʼs difficult for oneʼs experience to match 100% of the role requirements, we want you to understand the role requirements well and apply only if you have a good chance of doing well on the job.

  • Application: Read this JD well and fill your application here by explaining the following questions

  • Screening call: We will have an 30-min screening call with you to discuss your application and determine the fit.

  • Round 1 : Pair programming & AI Usage round

  • Round 2 : Technical discussion about your past projects and problem-solving approach

  • Round 3: Collaborative design session to evaluate solutioning and consulting skills

  • Final round with founders


Additional details

Work mode: Hybrid, mostly remote with flexibility when required
Travel: Nil to minimal

Know more about www.realfast.ai
Yourstory: How realfast.ai is helping IT services industry cut delivery times
aim: This AI Startup is an Iron Man Suit for the IT GuysSenior Salesforce BA/Consultant4

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