Senior Scrum Master

About JOSYS

Josys, a dynamic B2B SaaS platform startup, has embarked on a mission to revolutionize IT operations globally, following an exceptional launch in Japan and securing $125 million in Series A and B funding. Our platform enables businesses to conquer the complexities of work-from-anywhere setups, rapid digital transformation, and the proliferation of SaaS applications by simplifying, optimizing, and securing their IT operations.

With a presence in 9 countries, including Japan, India, and the USA, our cutting-edge product technology center is located in Bengaluru, India. As we continue our rapid expansion, we aim to double our full-time employee headcount in 2024, enhancing our capacity to innovate and deliver.

Josys was spun off from RAKSUL, a celebrated Japanese unicorn and Forbes Startup of the Year 2018, which is renowned for driving transformation through three pioneering B2B e- commerce platforms.

Position Summary:

As a Senior Scrum Master at Josys, you will play a crucial role in ensuring the efficient and effective delivery of our software products. You will lead Agile teams through the entire development lifecycle, fostering a culture of collaboration, continuous improvement, and relentless focus on delivering value to our customers. This position requires a strong background in software product engineering, including quality assurance and software development, as well as experience with Agile methodologies, various Agile frameworks, continuous delivery, DevOps, and release management.

Responsibilities:

Scrum Leadership:

• Facilitate all Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Empower and guide Agile teams to self-organization and cross-functionality.
• Coach team members on Agile principles and practices to ensure adherence to various Agile frameworks.
• Remove impediments and blockers that hinder team productivity and delivery.

Product Delivery:

• Collaborate closely with product owners and stakeholders to refine product backlog and prioritize user stories.
• Track and communicate team progress and sprint goals, ensuring transparency and alignment with business objectives.
• Work with engineering leads to estimate and plan sprint work, ensuring realistic commitments and on-time delivery.
• Continuously monitor and improve team velocity and performance metrics.

Team Development:

• Foster a culture of continuous improvement, experimentation, and learning within Agile teams.
• Mentor and guide team members in Agile best practices across multiple frameworks, promoting adaptability and flexibility.
• Promote a positive and collaborative team environment that encourages innovation and creativity.

Stakeholder Management:

• Act as a liaison between development teams and stakeholders, ensuring clear communication and alignment on project goals and priorities.
• Manage stakeholder expectations and negotiate scope changes when necessary.
• Provide regular updates to executive leadership on project status, risks, and mitigation strategies.

Qualifications:

• Bachelor of Engineering in Computer Science or related field.
• Certified ScrumMaster (CSM) or similar Agile certification required. Advanced certifications such as Certified Scrum Professional (CSP) or Certified Scrum Master - Advanced (CSM-A) preferred.
• Minimum of 5 years of experience as a Scrum Master or Agile Coach in a software product engineering environment, preferably in a SaaS product company and 8 years of relevant industry experience.
• Strong understanding of Agile principles and practices, including Scrum, Kanban, Crystal, and XP.
• Background in quality assurance or software product development preferred.
• Experience with continuous delivery, DevOps, and release management.
• Proven track record of successfully leading Agile teams to deliver high-quality software products on schedule.
• Excellent communication, facilitation, negotiation, and coaching skills.
• Strong problem-solving and prioritization skills.
• Experience with Agile project management tools such as Jira, Trello, or Asana.
• Ability to thrive in a fast-paced, dynamic startup environment with rapidly changing priorities.