Senior Software Engineer - ServiceNow

Reference ID R177762 Updated 04/28/2025

Information Technology (IT)

India

Bengaluru

N/A

What’s The Role

As a Senior Software Engineer, you will be responsible for designing and developing technical solutions that address the IT project requirements of the business. Additionally, you will assist in the planning, development, and utilization of middleware technologies and services to integrate systems and securely manage data across a mix of on-premises and cloud applications, services, and trading partners. You will also become a member of the Technical Design Authority for the ServiceNow Platform, overseeing its health and creating solutions to enable the DevOps teams to deliver consistently and frequently.

What You’ll Be Doing

• Collaborate with the ServiceNow Architects and Platform Team.
• Work across (any of) ServiceNow modules like: SecOps/GRC, ITSM, ITBM, ITOM and LSD.
• Partner with the DevOps teams to understand issues, train in new ways of working if applicable.
• Deliver new initiatives to improve the Platform Health as well as improve the efficiency of DevOps ways of working.
• Design DevSecOps framework for ServiceNow Deployments.
• Work closely with ServiceNow as a part of Design Partner Programs, Innovation Lab engagements as a part of the above.
• Keep technical expertise up to date.
• Understand Software Engineering best practices and apply them to the ServiceNow Platform.
• Design and setup of Generative AI framework for ServiceNow.
  
  

What You Bring

• 9-12 years of extensive hands-on experience as a Software Engineer
• Proficiency in ServiceNow Development (HTML5/CSS/AJAX/.Net/Java/Webservices/GlideRecord)
• Ability to architect and build solutions on the ServiceNow platform
• Client Side and Server-Side Scripting/Client & Server * API's/SaaS integration services
• Skilled in ACL & debugging
• Solid understanding of software development fundamentals, processes, and procedures
• Experience working in agile/scrum delivery teams/DevOps
• Self-starter and able to handle concurrent tasks with appropriate priority
• Ability to challenge purposefully and surface and highlight issues of importance to the organization
• Good interpersonal skills and a collaborative management style, both face-to-face and virtually
• Good English communication skills and presentation skills, both verbal and written
• A good understanding of IT Security is preferred
• Ideally, has familiarity with UI/UX principles
  
  

What We Offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.
  
  

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.