Senior Software Engineer, Site Reliability (SRE)

Overview

We are looking for a Senior Software Engineer with an SRE mindset—someone who views operations as a software problem. You will be responsible for the availability, latency, performance, and capacity of Labra’s multi-cloud SaaS platform. You will bridge the gap between our product developers and the underlying infrastructure, ensuring that our "No-Code" promise to customers is backed by a "High-Code" resilient architecture.

Key Responsibilities

• Infrastructure as Code (IaC): Design and maintain scalable infrastructure across multiple cloud providers (primarily AWS).
• Observability & Reliability: Implement and manage our observability stack to define and monitor SLIs, SLOs, and Error Budgets.
• Automation First: Build internal tools and "self-healing" systems to eliminate manual toil and automate repetitive operational tasks.
• Performance Engineering: Optimize the performance of our distributed systems, ensuring our CRM integrations (Salesforce, HubSpot) remain lightning-fast and reliable.
• Incident Management: Lead the response to production incidents and drive Post-Mortems to ensure we learn and prevent recurrence.
• Security & Compliance: Partner with the security team to maintain our SOC 2 posture, ensuring secure CI/CD pipelines and secret management.
• Developer Productivity & Tooling: You will be building the "Internal Developer Platform" (IDP).
• Self-Service Tooling: Creating tools that allow developers to spin up staging environments or "preview environments" without manual SRE intervention.
• CI/CD Optimization: Designing and maintaining high-speed deployment pipelines (GitHub Actions, GitLab CI) that include automated testing and security gates. Onboarding Automation: Writing scripts to automate the setup of local development environments (e.g., Dev Containers, ..etc) so a new hire can push code on Day 1. Technical Requirements
• Experience: 5+ years in Software Engineering, with at least 3 years focused on SRE or DevOps in a production SaaS environment.
• Cloud Mastery: Deep expertise in AWS (EKS, Lambda, RDS, IAM). Experience with GCP or Azure is a major plus.
• Coding: Proficiency in Python. You should be comfortable writing high-quality, testable code for internal platforms.
• Containerization: Advanced knowledge of Kubernetes (K8s) and Docker orchestration.
• Database Reliability: Experience managing and scaling relational databases (PostgreSQL) and caching layers (Redis).
• CI/CD: Experience building and maintaining pipelines (GitHub Actions, GitLab CI, or Jenkins).
• Linux Mastery: Deep understanding of the Linux kernel, system calls, networking stack (TCP/IP, IPTables, DNS), and performance tuning. You should be comfortable debugging "zombie" processes, memory leaks, and disk I/O bottlenecks.
• Soft Skills & Values
• Customer-Centric: You understand that 10 minutes of downtime means lost revenue for our ISV partners.
• Strong Opinions, Weakly Held: You advocate for SRE best practices but are pragmatic about the needs of a fast-moving startup.
• Ownership: You don't just "fix" things; you own the long-term health of the services you support. Why Join Labra? Impact: You will be one of the early senior hires in a team reshaping the $500B+ Cloud Marketplace industry. Culture: We value "Working Smarter, Not Harder" and maintain a fun-loving, diverse global team. Growth: Constant opportunities to work with the latest AI-driven pipeline insights and multi-cloud technologies.