Overview
At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In technology leadership and strategy at PwC, you will focus on leading large technology teams and partnering with technology and business leaders across the enterprise for common goals, mutual responsibility, and accountability. You will own multiple aspects of the technology delivery cycle, lead executive stakeholder management, have large teams and a substantial fiduciary responsibility. Additionally, you will set and execute the domain strategy aligned with business goals, prioritisation, and demand.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Technology Leadership team you will lead ServiceNow implementation projects, driving innovation and efficiency across modules. As a Manager, you will mentor teams and manage client relationships, maintaining successful project delivery and fostering a collaborative work environment.
Responsibilities
- Lead ServiceNow implementation projects across various modules
- Drive innovation and effectiveness in project delivery
- Mentor teams to enhance their technical capabilities
- Manage client relationships to secure successful outcomes
- Foster a collaborative work environment to encourage teamwork
- Analyze project performance to identify areas for enhancement
- Maintain adherence to established practices in project management
- Coordinate cross-functional teams to achieve project goals
What You Must Have
- Bachelor's Degree
- 8 years of IT experience
- Oral and written proficiency in English required
What Sets You Apart
- Bachelor's or Master's Degree in Computer Science, Information Technology, Engineering, or related field preferred
- ServiceNow certifications such as Certified Application Developer preferred
- Leading ServiceNow implementation projects in consulting environments
- Managing and mentoring teams across development and testing phases
- Architecting and maintaining ServiceNow integrations with third-party systems
- Utilizing Agile project management and sprint leadership
- Excelling in problem-solving and strategic thinking
- Demonstrating exceptional communication and interpersonal skills
- Experience working in large consulting or enterprise digital transformation environments
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Technology Leadership and Strategy team you will support clients in transforming their IT asset lifecycle processes through ServiceNow capabilities. As a Manager you will engage with clients to understand their needs, translating them into functional designs that enhance operational efficiency. This role offers the opportunity to work closely with cross-functional teams, driving impactful solutions that enhance asset management strategies.
Responsibilities
- Support clients in transforming IT asset lifecycle processes
- Engage with clients to gather and understand their requirements
- Translate client needs into functional designs for enhancement
- Collaborate with cross-functional teams to enhance operational efficiency
- Drive impactful solutions that improve asset management strategies
- Mentor team members to develop their skills and knowledge
- Analyze project performance and implement necessary adjustments
- Uphold rigorous standards of service delivery and client satisfaction
What You Must Have
- Bachelor's Degree in Technology, Engineering, Computer Science, Information Systems, or Business Administration
- 6 years of experience as a ServiceNow Business Analyst or Functional Consultant
- Oral and written proficiency in English required
What Sets You Apart
- ServiceNow certifications such as CIS – HAM, CIS – SAM, CSA
- Familiarity with ITIL, ITAM, and software licensing concepts
- Experience in consulting or global delivery models
- Exposure to additional ServiceNow modules such as CMDB, ITSM, ITOM, or Procurement
- Additional certifications in ITIL, ITAM, or software licensing frameworks preferred
- 4 - 7 Yrs
- Chennai
- 1 - 5 Yrs
- 3500000 - 6000000 INR - Annual
- 10 - 17 Yrs
- Pune
- 5 - 10 Yrs
- Hyderabad