Software Engineer Consultant I

Overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Hiring an experienced OpenText Exstream Developer (including Dialogue, Empower Editor, Design Manager and OpenText Cloud) to lead enterprise customer communications management solutions. The ideal candidate will have deep expertise in OpenText Exstream (9.x to 23.x), system integrations, and modern document collaboration platforms.

The Application Developer Sr Consultant I develops code for complex modules, participates in design reviews, conducts code reviews, and resolves moderate defects. The Sr Consultant II designs, documents, reviews, and maintains components of software solutions for complex projects. Under limited supervision, the Sr. Consultant I works closely with business partners to identify needs and design technology solutions to overcome process bottlenecks, reduce use of contingent claim resources, reduce compliance risks, or generally increase operational efficiency.

Good understanding of document lifecycle, template design, and outputs. Experience with batch and on-demand processing. Knowledge of other scripting language is a plus.

Key Responsibilities:

• Develop, maintain, and enhance OpenText Exstream applications for document generation.
• Design and implement templates, business rules, and output workflows to generate various customer communications (PDF, print, email, SMS) both on-premise and cloud modules
• Optimize composition logic and performance for high-volume document generation.
• Automate repetitive tasks like template updates, testing, and deployment.
• Evaluate and implement new Exstream features to enhance efficiency and scalability.
• Identify opportunities for process improvements and innovation in document generation.
• Implement multichannel delivery (print, email, web, and mobile).
• Troubleshoot and resolve composition and rendering issues.
• Upgrade and migrate OpenText Exstream versions as needed.
• Executes change management activities supporting production deployment to Developers, Quality Control Analysts, and Environment Management personnel
• Identifies support issues and initiate action to resolve the problem and provides technical assistance to resolve complex issues.
• Participate in architectural design and strategy for OpenText CCM solutions enterprise-wide.
• Design integration architectures connecting Exstream Server with external systems via REST, SOAP, message queues.
• Develop secure, scalable applications, APIs, workflows, and automation.
• Lead proof-of-concept initiatives and technical assessments.
• Provide mentorship to development teams and collaborate with stakeholders.
• Coordinate with infrastructure teams for deployment and operations.
  
  

• 4 to 6 years of experience in OpenText Exstream (9.x to 23.x) development and implementation projects.
• Should have good understanding of APIs, Java and Javascript
• Experience with enterprise integration patterns, API gateways, message brokers (RabbitMQ, Kafka).
• Knowledge of microservices, Docker, Kubernetes, cloud platforms (AWS, Azure, GCP) will be an additional advantage.
• Knowledge in Oracle, SQL Server, PostgreSQL.
• Design and develop forms using the OpenText Ex stream product for high-volume, on-demand applications based on specifications.
• Should have strong knowledge in Data Mapping, Page Design, Output Queues, Flow Tables, and PDF-Pass through, Dialogue application packaging.
• Experience in the configuration and customization of Ex stream objects at multiple levels, like messages, tables, and frames.
• Experience in print and assembly rules, bar codes, including adding variable data tags.
• Experience in data processing and post-composition processing of documents using Exstream.
• Experienced with Input formats like JSON, XML, CSV, reference files and output formats like PDF, AFP, Archive, EMAIL, HTML, EMPOWER
• Experienced in working on search key, placeholder, tag sets, design layer, language layer, campaigns and messages etc.
• Experience in data-processing and post-composition processing of documents using OpenText Exstream.
• Should have worked with formula variables, rules, functions, document, and page triggering rules.
• Coding and implementation support of printing, report preparation, and generation using OpenText Exstream.
• Experience working with XML files, various data files, and Report creation.
• Working knowledge of print streams like DLF, Empower, AFP, and PostScript.
• Solid design, coding, testing, and debugging skills.
• Experience in Unix Scripting.
• Basic Java knowledge.
• Experience with the Exstream version upgrade is beneficial.
• Experience in the Insurance domain is good to have.
  
  

• Strong leadership, mentoring, and team guidance.
• Excellent communication with technical and executive audiences.
• Strategic thinker capable of aligning solutions with business needs.
• Skilled in cross-functional collaboration.
• Proven decision-maker under pressure.
• Experience with vendor management and technical governance.
  
  

• Bachelors degree or equivalent
  
  

- 5 to 7 years

Primary Skills

Shift Time

Shift B (India)

Recruiter Info

Shriya Kumari

skuow@allstate.com

About Allstate

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.