Mumbai, Maharashtra, India
Information Technology
Full-Time
Cognizant
Overview
Job Summary
The Sr. Business Analyst will play a pivotal role in analyzing and optimizing business processes through the application of technical skills in SRE Grafana ELK Dynatrace AppMon and Splunk. This hybrid role requires a seasoned professional with 8 to 12 years of experience to drive impactful solutions in a day shift setting without the need for travel.
Responsibilities
Certified Business Analysis Professional (CBAP) Dynatrace Associate Certification
The Sr. Business Analyst will play a pivotal role in analyzing and optimizing business processes through the application of technical skills in SRE Grafana ELK Dynatrace AppMon and Splunk. This hybrid role requires a seasoned professional with 8 to 12 years of experience to drive impactful solutions in a day shift setting without the need for travel.
Responsibilities
- Analyze business processes and identify areas for improvement using advanced technical skills.
- Collaborate with cross-functional teams to gather and document business requirements.
- Develop and implement monitoring solutions using Grafana and ELK to ensure system reliability.
- Utilize Dynatrace AppMon and Splunk to troubleshoot and resolve performance issues.
- Provide insights and recommendations based on data analysis to enhance business operations.
- Lead the design and execution of test plans to validate system changes.
- Ensure seamless integration of new solutions with existing systems and processes.
- Oversee the deployment of updates and enhancements in a hybrid work environment.
- Maintain comprehensive documentation of processes configurations and changes.
- Conduct training sessions to educate stakeholders on new tools and processes.
- Monitor system performance and proactively address potential issues.
- Collaborate with IT teams to ensure alignment with business objectives.
- Drive continuous improvement initiatives to optimize system performance and user experience.
- Possess a strong background in SRE Grafana ELK Dynatrace AppMon and Splunk.
- Demonstrate excellent analytical and problem-solving skills.
- Exhibit proficiency in documenting business processes and technical specifications.
- Have experience in leading cross-functional teams and projects.
- Show capability in developing and executing test plans.
- Display strong communication skills to interact with stakeholders.
- Be adept at working in a hybrid work model and managing day shift responsibilities.
Certified Business Analysis Professional (CBAP) Dynatrace Associate Certification
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