Overview
Description
· Strong understanding/Exp. in IP/Ethernet & Transport network technologies
· preferably Ciena, Cisco, Juniper.
· 5+ Experience of NOC operation Mgr/Shift Head for a Global telco
· Exposure to International Telecom processes and managing USA customers
Expertise Needed
Must-Have**
· 5+ Experience of Heading NOC operation for a Global telco
· Exposure to International Telecom processes and managing USA customers
· Ability to manage a 24X7 operations in a very stringent and zero error target
· Would be managing client escalations and working closely with USA customers mostly in IST evening time
· Good Understanding of Telecom network & services, in consumer, enterprise and wholesale segments for wireline networks including Layer-1,2 &3 networks.
· Strong understanding of wire line network, optical fiber/copper network including SDH, DWDM, IP networks, Active devices and Passive devices
· Strong understanding of IP/Ethernet & Transport network technologies, preferably Ciena, Cisco, Juniper, etc,
· Good knowledge of IP & Transport network tools used in Network operation.
· Experience in Implementation of IP/Ethernet & Transport network Operation activity, remote activity, migration, upgradation, roll out, and optimization.
· Excellent understanding of Wireline operation Level-1, Level-2 and Level-3 operation activity, automation, and solution building
· Excellent understanding and experience with IP/Ethernet & Transport network
· Assurance operation (EMS/NMS, Assurance tools, Configuration tools, performance management tool, inventory management etc.)
· Knowledge of automation scope/modules in wireline Operation and Manage service Operation.
· Strong background of operation improvement, customer SLA, KPI improvement, MTTR improvement initiatives and automation.
· Strong Team & Customer Management Skills -Knowledge of Test Sets and their functionality (RFC2544, G.709, SONET, OTDR, OSA and others) -
· Knowledge of the following vendor equipment, or a subset of the below equipment: o Fujitsu (FW7420, 7120, 4500, 4100) o Infinera (DTNX, DTC, ATC,
· MTC, TNX, G30/40, TNM/Transmode) o Ciena (6500, 5200, 4200, 3500, CPL, Waveserver 5, RLS) (formerly Cyan) (Z77,Z33,Z22) o Nokia (formerly ALU) 1830 . Cisco 15454 and 15600
Familiarity with the following systems preferable:
· Netcool
· Salesforce
· Metasolv
Job Type: Full-time
Work Location: Remote