Chennai, Tamil Nadu, India
Information Technology
Full-Time
Uniphore
Overview
Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Who You Are
Who You Are
- Strong sense of ownership, accountability, and business acumen
- Passion for your team's vision/mission & the entrepreneurial drive to make things happen
- Mentor the team in growing and reaching their full potential
- Passion for designing modular systems using reusable components, SDKs, and robust APIs
- Collaborate, socialize, and drive cross-team technical initiatives
- Possess “can-do” attitude and strong work ethic. Act with empathy and humility
Must Have Skills
- 10+ years’ experience in software development including 6+ years designing, building, and managing high-scale, mission-critical real-time production systems
- Strong proficiency in JAVA and C++
- Proficiency in Java/Python/Go, GRPC, SQL, REST, Tomcat, AWS stack, full familiarity with Docker and Kubernetes
- Experience with Spring framework is a plus.
- Ability to think scale and figure out big performance problems at will.
- Obsession over quality.
- Hands on experience working with big data tech like Cassandra, Kafka, Elastic search, Prometheus is highly desirable.
- Knowledge in recording solutions like redbox/verint/nice/calabrio is a plus
- Expertise in integration with Cisco/Avaya/Genesys/Mitel telephony systems is a plus
- Experience in networking - DNS, DHCP, SSH, NAT, QoS, STP, VLAN, TCP/IP etc
- Strong coding skills with an eye for using the right algorithms and data structures
- Excellent troubleshooting, analytical and decision-making skills
- Disciplined approach to documentation
- Ability to lead, partner, and collaborate cross functionally across an engineering organization
- Bachelor’s or master’s degree in engineering, Computer Science or equivalent experience
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
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