System Administrator

eProductivity Software is a leading global provider of industry specific business and production software technology for the packaging and print industries. The company is headquartered in Pittsburgh, Pennsylvania with offices and teams worldwide. eProductivity Software’s integrated and automated offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With over thirty-years dedicated to delivering best-in-class technology to the packaging and printing industries, it is the company's deep held philosophy that eProductivity Software succeeds when its customers thrive. For more information, please visit www.eProductivitySoftware.com

Job Overview:
We are seeking a skilled and experienced Systems Administrator to join our dynamic IT team. The ideal candidate will be responsible for the management, maintenance, and optimization of our Windows-Linux infrastructure. The Systems Administrator will play a crucial role in ensuring the stability, security, and efficiency of our IT systems, contributing to the overall success of our organization.

Responsibilities:

• Monitor IT Infrastructure performance and troubleshoot issues to minimize downtime.
• Install, configure, and maintain Windows, Linux Server operating systems and related software.
• Install, configure, and maintain VMs, ESXi, and Storage servers.
• Keep up-to-date IT assets inventory, including VM, physical, and configurations.
• Manage Active Directory, including user accounts, group policies, and security settings.
• Manage DNS, DHCP, and RDS license services.
• Perform regular system updates, patches, and upgrades to ensure optimal performance and security.
• Respond to security incidents, conduct investigations, and implement corrective actions.
• Implement and manage backup and recovery strategies to ensure data integrity and availability.
• Test and verify backups regularly to guarantee quick and efficient data restoration.
• Work closely with cross-functional teams to understand their IT needs and provide technical support.
• Collaborate with colleagues to develop and implement IT policies and procedures.
• Maintain comprehensive documentation of system configurations, processes, and procedures.
• Create and update technical documentation to facilitate knowledge transfer within the team.
• Plan and participate in Infrastructure maintenance. Perform the ‘On call’ responsibilities with Team members.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 5-8 Years of relevant experience.
• Proven experience as a Windows, Linux, and VMware Administrator or similar role.
• Hands-on experience with Veeam or any other Backup solution.
• Hands-on experience with Zabbix, Nagios, or any other Monitoring tool.
• Good knowledge of Sophos and any other End-Point protection software.
• Good knowledge of Qualys and any other Vulnerability Management software.
• Strong understanding of networking, storage, and server hardware technologies.
• Excellent troubleshooting and problem-solving skills.
• Familiarity with scripting languages (PowerShell, Python) is a plus.

At ePS, we are a global team that solves unique business challenges for our customers worldwide. We believe in and are committed to fostering an inclusive workplace where our rich diversity fuels continuous innovation and success, valuing everyone's expertise and unique perspective. Our commitment to our customers and to an inclusive culture will be evidenced through our actions, outcomes, and the quality of our products and services.

EPS - Empowering Packaging & Print Industries!