Overview
Job Description:
Roles &Responsibilities:
1. System Management:
Installation and Configuration:
Setting up new hardware and software, configuring systems to meet organizational needs, and ensuring optimal performance.
Maintenance and Monitoring:
Regularly checking system performance, identifying and resolving issues, and ensuring systems are up-to-date with the latest patches and updates.
User Account Management:
Creating and managing user accounts, setting access permissions, and handling password management.
Hardware and Software Lifecycle Management:
Managing the entire lifecycle of hardware and software assets, from procurement to disposal.
2. Network Management:
Network Infrastructure:
Configuring and maintaining network devices like routers and switches, ensuring smooth network operation.
Security:
Implementing and managing network security measures, including firewalls, intrusion detection systems, and monitoring network traffic for suspicious activity.
Troubleshooting:
Diagnosing and resolving network connectivity issues, performance problems, and security breaches.
3. Security:
Security Policy Implementation:
Developing and enforcing security policies and procedures to protect organizational data and systems.
Data Backup and Recovery:
Implementing and managing data backup and recovery systems to protect against data loss.
Security Audits:
Regularly reviewing system security, identifying vulnerabilities, and implementing necessary security measures.
4. Troubleshooting and Support:
Troubleshooting Technical Issues:
Investigating and resolving technical problems reported by users, ranging from hardware malfunctions to software errors.
Providing User Support:
Assisting users with technical issues, providing guidance on using systems and software, and escalating complex issues to specialized support teams.
5. Other Responsibilities:
Staying Updated:
Keeping up-to-date with the latest technologies and trends in IT, and recommending new solutions to improve organizational efficiency.
Documentation:
Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps.
Collaboration:
Working with other IT teams and stakeholders to ensure seamless operations and effective communication.
Job Types: Full-time, Permanent
Pay: ₹8,961.78 - ₹15,000.00 per month
Work Location: In person