Technical Business Analyst II

This job is with Swiss Re, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

About The Role

We're seeking an experienced Technical Business Analyst to drive our Talent and Continuous Performance Management initiatives using SuccessFactors HXM and connected solutions like Beqom. You'll play a crucial role in improving customer experience and accelerating digitization in key talent areas including Succession Planning, Career Development, Capability/Skill Assessments, Talent Marketplace, and building a skills-based organization.

Key Responsibilities

• Analyze and specify business requirements for all digital solutions in the Talent space, prioritize with key partners and drive technical implementation
• Lead and support implementation projects in the Talent Management domain, ensuring successful delivery
• Monitor and evaluate SuccessFactors and Beqom releases and roadmaps, conducting expert calls and solution demonstrations for stakeholders
• Design and execute testing processes including definition of test scenarios and support change management in collaboration with HR partners and Product Vendors
• Troubleshoot and resolve incidents through effective problem management processes, ensuring timely resolution and stakeholder communication
• Collaborate and mentor team members by deputizing responsibilities and coaching colleagues interested in learning new modules
  
  

About The Team

We are part of Corporate Functions IT team responsible for all global HR systems, including SuccessFactors, Edcast, Beqom, WorkForce Software, and others. Our fully integrated cloud environment with SAP/SuccessFactors covers a wide range of capabilities including Employee Central, Benefits, Recruiting, Compensation Planning, Succession Planning, Talent Management, Learning, and Payroll integration to ADP.

We embrace agile methodologies to ensure end-to-end responsibility, quicker time to market, and customer-centric solutions. Our team advises HR on how technology and innovation can best support their strategic priorities, ensuring smooth operations while driving projects that further develop and digitize solutions for line managers, employees, and HR professionals.

About You

You're a problem-solver who thrives in a collaborative environment and can translate complex HR processes into effective technical solutions. You communicate clearly with stakeholders at all levels and are passionate about using technology to enhance the employee experience.

We need you to bring in the following must haves:

• Minimum 8 years of working experience with SAP/SuccessFactors, with at least 3 years focused on Performance and Talent topics in a technical or business consulting role
• In-depth knowledge and hands-on experience configuring, implementing, and supporting SAP SuccessFactors Talent Modules (Performance and Goal Management, Succession and Development, Talent Intelligence Hub, Opportunity Marketplace)
• Experience with Employee Central, Job Profile Builder, Role-based Permissions, and Reporting (Table, Canvas, and Story)
• Ability to understand data movement to external systems and advise on impacts related to upstream and downstream systems
• Proficiency in English and a graduate degree or higher qualification
  
  

These Are Additional Nice To Haves

• Certification in SuccessFactors Talent modules
• Experience with Beqom performance management product
• Experience working in global, multi-cultural environments
• Agile methodology experience and certification
  
  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

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