Hyderabad

2.5-5 Years

INDIA

4 to 8years experience in Active directory related administartion
Experience working with Microsoft Identity technologies including: Progressive advancement in responsibility including deep troubleshooting technical skills.
Experience and knowledge of AD, ADFS, PKI in Windows Server 2012/2019, DNS, DHCP, DFS, in a Windows 2012R2/2019 landscape.
Expertise in Powershell Scripting and Graph API
Experience working on AzureAD, Conditional Access, SSPR.
Monitoring best practices. SCOM, Sitescope.
Experience with infrastructure and server theories, principles and concepts; application infrastructure and standards; networking fundamentals, Windows Physical Server architecture, Virtualization Technologies (e.g. VMware), and LAN/WAN/Firewall/VPN network technologies
Experience applications like IIS Web, SharePoint Experience administering Active Directory (AD) and GPOs
Experience with LDAP directory Infrastructure principles and concepts .
Ability to work independently and as part of a team
Strong oral and written communication skills
Excellent customer support skills
(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

AMIETE, B-Tech

1

Cloud Services-Platform Engineering-Active Directory

1524422BR