Area(s) of responsibility

Knowledge / Experience

• 4-8 years of experience in middleware messaging and operations in large and complex global enterprises
• Hands-on experience on IBM MQ / IBM IIB or ACE (App Connect Enterprise)
• Hands-on experience with Software design and development (preferably Java) and Web technology
• Hands-on experience in operations
• Experience with capacity management (Azure, AWS, Linux and MQ)
• Broad technical knowledge of Cloud, Mainframe (z/OS) and Linux
• Understanding of PIC (Problem, Incident, Change), ITIL and ITSM frameworks
• Familiarity with agile methodologies and practices.
• Problem solving / analytical skills, tools, and techniques with experience in troubleshooting MQ issues as well as other complex MQ performance issues.
• Critical thinking, decision-making, good analytical and inter-personal skills.
• Organizational and problem-solving abilities.
• Very good oral and written communication skills in English.
• Ability to work under pressure and manage highly critical production incidents.
• Up-to-date knowledge of industry trends and best practices in IBM MQ (good to have).
• Ability to work in a fast-paced and dynamic environment.
• Strong attention to detail and ability to deliver high-quality delivery.
• Ability to adapt to changing priorities and handle multiple tasks simultaneously