Pune, Maharashtra, India
Information Technology
Full-Time
Birlasoft
Overview
Area(s) of responsibility
- Routine Administrative Activities
- Resolve incidents escalated by L1 as per the agreed SLAs and timelines.
- L2 escalates the problem to L3.
- Installation/Upgradation/Migration of SQL Servers.
- Apply any patches or service packs for SQL Server.
- Configure High Availability/Disaster recovery solutions.
- Configure automated alerts to send a mail to team if any issues.
- Work on incidents, change tickets and problem tickets.
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